02-22-2010 02:35 PM
I have just checked my childs activity and the time seems to be 8 hours different.The last web activity was recoered as 2.30 pm the actual time here is 10.30 pm.I checked to see if the pc time was correct and it was,so i logged onto the other pc and same thing its saying8 hours behind.I live in the UK.I am also running the latest version .
Solved! Go to Solution.
05-21-2010 03:33 PM - edited 05-21-2010 03:36 PM
Just installed NSM today after uninstalling NIS add-on pack. Web filtering works but no recording of activity and time restriction function does not work. Tried to troubleshoot but unsuccessful.
05-23-2010 06:48 PM
The time restrictions are now working, and the web supervision has been on (I didn't do anything), but now when I log onto NSM on the computer when attempting to extend the time I receive a message that says the computer is not reecognized.
I don't understand how the computer could not be recognized if NSM is working.
05-24-2010 11:05 AM
I was able to fix the problem. It was a little frustrating trying to fix it when I couldn't get my system to let me on the computer.
I found one of your other posts and disconnected the network cable which then allowed me to unistall the program.
I then logged into my online account and down;oaded and reinstalled NSM and not it works fine (though it was the third time I had to reinstall).
I have to say that I am very happy that Norton went back to making the program free for users and that it now works fine with Norton Internet Security.