09-04-2011 05:52 PM
(re reading old messages I noted):
On 8-12-11 at 02:47 p.m. andreash_utah wrote:
(please mark this thread as solved if your problem is resolved)"
Yes, I know I should do that, but updating you today all on the fact I have not been able to obtain the proper SATA Hard Drive for transferring all the programs so I get a drive I can use for the OS and one for all my older Data and Programs. I know everyone says I don't need to use only SATA Drives, but that is and appears the only solution Dell is offering me to fix the problem---so when that solution "doesn't work" I might and will be back on this thread to try further solutions..
Thanks again for the SRD suggestion and encouragement! Its VERY helpful and easy to use so saved me for the time being!
Hope everyone is enjoying their Labor Day Weekend!
A Peter Norton Fan
05-12-2013 09:35 AM
05-13-2013 01:23 PM
It's a driver problem. The SATA driver.
The BIOS needs to be set for SATA or AHCI and the correct driver needs to be loaded from a floppy disk during the setup.
Or the program "nlite" needs to be used to rebuild an XP installation disk to include the correct driver.
There is no reason in the world for your 2 hard drives to not be able to "see each other" in windows if it was correctly installed.
05-15-2013 07:12 PM
I hope you realize that in order for me to reply (when I have a blue screen that won't let me into my XP OS so I have no "PC" working), that I'm using my "other" computer a very old 2004 Apple Powerbook G4. I guess it does not let me read your answer.
I assume you wrote an answer as you are below me in the list....but I only read the first line of your reply (VERY INTERESTING!!!!) on the opening page of choices for questions which I have copied and pasted below for you to read also:
It's a driver problem. The SATA driver. The BIOS needs to be set for SATA or AHCI and the correct dr...
I don't know what else you said and this occurred one time earlier with another Symantic employee who wrote something earlier that I still can't read at all!
I hope you can figure it out how I can read your whole sentence.
Short answer, based upon what I can read...
I was sold my current Dell Optiplex 320 computer by an authorized Dell Reseller who collects them from "Businesses" who no longer need them, as trade in for "new" units that this reseller sets up. You know Dell has no stores but he is the closest thing I guess they have to one and he is local to me so that is why I ended up using him.
I was sold the unit with another Drive inside it a brand new SATA 300 GB drive with a single operating system on it just to get the unit to leave the store.... So I guess my computer does "work" with SATA Drives......
If you remember the movie "Gremlins".....well everything went fine with the computer and getting it installed with an operating system and taking it home (until I installed Ghost if you remember, as he never does that of course).... but like the movie before I left he gave me a stern warning.... "never...never change or update the Bios even if Dell or a site offers it to you, or else you will lose everything." So I kept my 1.1.9 (7-10-07) original Bios for the Dell and again its only using Norton that the blue screen occurs. I am struggling to find out a way around it....
Today, its very bad as suggestions from several calls is that I totally abandon Norton and its products and use for the copying/backup a product called Acronis True Image (Western Digital says they have a "free" version if I can use this Mac to download it correctly to a disc), and Acronis has a paid version that "does more" as the Western Digital is only useful if I only use Western Digital drives (which I do anyway, but why limit myself?) and looking it over I don't think it does all the backup features of the paid version...
Anyway... I miss Ghost...it was easy... and trustworthy...
So that is what I got from your message.. If there are parts that I could not read can you please repost, starting from where I left off in sentence above.....
"It's a driver problem. The SATA driver. The BIOS needs to be set for SATA or AHCI and the correct dr.." so I can read your next few words to see if my reply was proper given what you did say but I could not read!
Thanks for reading this, I'm waiting for a call back from another place so trying to fit this in here so I know I got a reply out to you today...will keep everyone posted as to what this could be.....
A Peter Norton Fan
05-19-2013 08:25 AM
Hello again everyone!
Just a further question...... does anyone else out there use a Western Digital VRaptor 10K RPM, 6GB/s 600 GB SATA Model Number: WD6000HLHX ?
If so, is it using Windows XP Home Edition along with Ghost Version 15.0 successfully copying files and partitions/drives without the blue screen problem?
Then please tell me so, as I got some hints of problems I've never heard of before and checking this out any way possible to see if anyone else has ever experienced anything like the BSOD that I keep getting.
Thanks again to everyone who took the time and interest to read this!
A Peter Norton Fan