Norton Ghost

[PeterN_ortonFan]

Hi Everyone!

(re reading old messages I noted):

On 8-12-11 at 02:47 p.m. andreash_utah wrote:

"-Andy

(please mark this thread as solved if your problem is resolved)"

Yes, I know I should do that, but updating you today all on the fact I have not been able to obtain the proper SATA Hard Drive for transferring all the programs so I get a drive I can use for the OS and one for all my older Data and Programs.  I know everyone says I don't need to use only SATA Drives, but that is and appears the only solution Dell is offering me to fix the problem---so when that solution "doesn't work" I might and will be back on this thread to try further solutions..

Thanks again for the SRD suggestion and encouragement!  Its VERY helpful and easy to use so saved me for the time being!

Hope everyone is enjoying their Labor Day Weekend!

A Peter Norton Fan

[PeterN_ortonFan]

Hello everyone:

Just wondering if this question is still "open". I've been busy... short short story. I still have Optipex 320. I still have two physical drives but both are now SATA yet due to Optiplex Bios it sees both, but inside WIndows operation they can't see each other so data transfer or using them has to be done through a third party item like a flash drive.

I had Microsoft make a totally "clean new install" of the XP Home Edition on the multi-partioned drive. Everything else loads in, but when I try to install Norton Ghost (after first installing NIS and NU applications of course) I get a blue screen that had error code: "BAD_POOL_HEADER" My Microsoft person has removed Norton Ghost and SP3 too as one of the codes was "E7" which is a conflict with SP3. We reinstalled the XP Home Edition once again after reformatting the entire Partition. Once again All I have loaded in there are my printer drivers, wireless internet and internet TCP, etc drivers. Dell Drivers for sound, NVidia for Video, very basic stuff like word processor programs/audio CD DVD burner programs, and we put back in the Norton Ghost (when it gets in the installation process to "finish" button and restarts the computer)---and you guessed it.....BSOD "BAD_POOL_HEADER" We are going to try using XP Professional now, but I thought to write to you first and see if there is any answers, any reason why this should be happening as once I get a clean operating XP Home system all I want to do is make a 1x copy to preserve all that hard work and do another one that is the incremental savings for my slow slow one by one adding of programs in case I make an error in loading all these old XP programs back.

To answer a quick question that has kept me busy for quite some time, no the Optiplex 320 does not have Windows 7 drivers so with the current computer I cannot leave XP behind, and I cannot get a new one and at work experience with Vista I would not take it for "Free", leaving me with only waiting until I can afford a new computer for jumping up to Windows 7, 8 or (20) (just a joke there, but really might have to wait that long given what I use a computer for and unable to afford new one of same speed/memory etc abilities).

Thanks once again for reading this, I hope it was shorter as its only an update as to what I've been trying to do.

A Peter Norton Fan

[DaveH]

It's a driver problem. The SATA driver.

The BIOS needs to be set for SATA or AHCI and the correct driver needs to be loaded from a floppy disk during the setup.

Or the program "nlite" needs to be used to rebuild an XP installation disk to include the correct driver.

There is no reason in the world for your 2 hard drives to not be able to "see each other" in windows if it was correctly installed.

Dave

[PeterN_ortonFan]

Hello Andy!

I hope you realize that in order for me to reply (when I have a blue screen that won't let me into my XP OS so I have no "PC" working), that I'm using my "other" computer a very old 2004 Apple Powerbook G4.  I guess it does not let me read your answer.  

I assume you wrote an answer as you are below me in the list....but I only read the first line of your reply (VERY INTERESTING!!!!)  on the opening page of choices for questions  which I have copied and pasted below for you to read also:

Ghost 15 on XP Pro Blue Screened THREE TIMES on In...

• Me,
• DaveH,
• redk9258,
• 4 Others
• - 62 Replies (50 New)
• - 8 Kudos

It's a driver problem. The SATA driver. The BIOS needs to be set for SATA or AHCI and the correct dr...

I don't know what else you said and this occurred one time earlier with another Symantic employee who wrote something earlier that I still can't read at all!

I hope you can figure it out how I can read your whole sentence.

Short answer, based upon what I can read...

I was sold my current Dell Optiplex 320 computer by an authorized Dell Reseller who collects them from "Businesses" who no longer need them, as trade in for "new" units that this reseller sets up.  You know Dell has no stores but he is the closest thing I guess they have to one and he is local to me so that is why I ended up using him.

I was sold the unit with another Drive inside it a brand new SATA 300 GB drive with a single operating system on it just to get the unit to leave the store.... So I guess my computer does "work" with SATA Drives......

If you remember the movie "Gremlins".....well everything went fine with the computer and getting it installed with an operating system and taking it home (until I installed Ghost if you remember, as he never does that of course).... but like the movie before I left he gave me a stern warning.... "never...never  change or update the Bios even if Dell or a site offers it to you, or else you will lose everything."  So I kept my 1.1.9 (7-10-07)  original Bios for the Dell and again its only using Norton that the blue screen occurs.  I am struggling to find out a way around it....

Today, its very bad as suggestions from several calls is that I totally abandon Norton and its products and use for the copying/backup a product called Acronis True Image (Western Digital says they have a "free" version if I can use this Mac to download it correctly to a disc), and Acronis has a paid version that "does more" as the Western Digital is only useful if I only use Western Digital drives (which I do anyway, but why limit myself?) and looking it over I don't think it does all the backup features of the paid version...

Anyway... I miss Ghost...it was easy... and trustworthy...

So that is what I got from your message..  If there are parts that I could not read can you please repost, starting from where I left off in sentence above.....

"It's a driver problem. The SATA driver. The BIOS needs to be set for SATA or AHCI and the correct dr.."  so I can read your next few words to see if my reply was proper given what you did say but I could not read!

Thanks for reading this, I'm waiting for a call back from another place so trying to fit this in here so I know I got a reply out to you today...will keep everyone posted as to what this could be.....

Thanks!

A Peter Norton Fan

[PeterN_ortonFan]

Hello again everyone!

Just a further question...... does anyone else out there use a Western Digital VRaptor 10K RPM, 6GB/s 600 GB SATA Model Number: WD6000HLHX  ?

If so, is it using Windows XP Home Edition along with Ghost Version 15.0 successfully copying files and partitions/drives without the blue screen problem?

Then please tell me so, as I got some hints of problems I've never heard of before and checking this out any way possible to see if anyone else has ever experienced anything like the BSOD that I keep getting.

Thanks again to everyone who took the time and interest to read this!

A Peter Norton Fan