02-01-2012 03:28 PM
Only one install is needed per machine. For each browser that the toolbar is compatible with you'll see it automatically. Does that help clarify things?
02-02-2012 10:25 AM
It does, with the exception of Chrome. I see the toolbar now in Firefox and in IE but don't see it or any way to enable it in Chrome. Checked Extensions but didn't find it there.
02-02-2012 11:06 AM
I'm using Windows 7 64 BIT but I have looked eberywhere on the Chrome Browser but can not find that info. On 'About Google Chrome' I see 16.0.912.77m but nothing that would indicate 32/64.
02-02-2012 02:38 PM
That's quite strange that it's working for Firefox/IE but not Chrome. The only thing that I can think of is to restart your Chrome browser as a browser restart is required after the install of Identity Safe. Otherwise there might be some issue with the install. Have you had other Norton product installed before?
02-02-2012 05:12 PM
That was it--I thought I had closed and reopened Chrome, but did not realize I had oter instances of Chrome open but minimized. Thank you! I closed all and reopened and the tool bar is there.