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Newbie
bryantmcclellan
Posts: 1
Registered: ‎04-25-2012

Not compatible with 360

I have 360 from Comcast on my desktop. Identity Safe won't install. How can I use Identity Safe on my Android tablet and share credentials?
Symantec Employee
Alejandrita
Posts: 21
Registered: ‎12-13-2011

Re: Not compatible with 360

[ Edited ]

See below :)

  

Thanks,

Alejandra 

Symantec Employee
albertcwang
Posts: 91
Registered: ‎01-28-2011

Re: Not compatible with 360

Unfortunately the Comcast version of Norton Security Suite/Business Suites does not offer the Online Vault flow for Norton Identity Safe. There is a workaround, but it's fairly complex if you're interested:

 

1) On your Comcast version of Norton Security Suite/Business Suite, create a backup of your vault data.

2) On a separate PC without Norton Security Suite/Business Suite installed, install the Norton Identity Safe PC client.

3) Create a Norton Account and Online Vault.

4) Import your backup of your vault data.

 

Then you'll be able to sync your logins/passwords with your Android device, but now you'll have two separate copies of your vault.

 

Regards,

Albert Wang

Program Manager

Symantec Corporation