01-30-2012 03:26 PM
Posting a new Thread
- Please only report one issue per topic and please stay on topic. This will help us get to every issue. If you have multiple issues, please create a forum thread for each issue.
- Be sure to look at the Known Issues List to see if we're already aware of the issue. Be sure to look through the forums to see if anyone else has already reported this issue. If you are seeing the same issue, please respond in that post and let us know.
- When you begin posting issues, please be sure to include the following information:
- A detailed and descriptive topic subject
- Operating System
- Browser type and version
- Screenshots of the problem if available
- Step-By-Step details on how to reproduce this issue
- Let us know how many times were you able to reproduce the issue you are reporting
You may also choose to report any issues straight from the ID Safe menu or by clicking here.
All of this information will help other customers identify similar issues, and will help us in reproducing the problem here. Thanks you so much!