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Newbie
AlmogRabinovitch
Posts: 1
Registered: ‎05-06-2012

syncing identity safe from pc to android

hello everyone, Im using the identity safe from norton 360 for long time and I would like to use it on my android too.

the thing is that I have downloaded the identity safe app to my phone and now I have no idea how to connect them because Im not sure which user to use and how.

thanks in advance forr helpers

Symantec Employee
Alejandrita
Posts: 19
Registered: ‎12-13-2011

Re: syncing identity safe from pc to android

Glad to hear you want to sync with your Android device. A few things you might want to try:

 

1) Log out of your vault and then log back in, then you'll know which user you've created a vault under

2) To sync, make sure your vault is already online. If it's not, then on the ID Safe menu, you'd see an option reading "Move Vault Online".

 

Give that a try and let me know if more questions.

Thanks,

 

Alejandra

Product Manager