Norton Internet Security / Norton AntiVirus

[killyourtv]

I prefer to have NIS set to open the Advanced view as default, but after receiving 19.5.0.145 this morning I'm seeing the Simple UI open for about a half second before it switches to the Advanced view. It isn't a huge problem, but it's just a bit annoying, I suppose. Just wondering if anyone else is seeing this same thing.

All video drivers are up to date.

[mp3jo Super Virus Trouncer]

Me is seeing this same thing.

NIS 2012 19.5.0.145 Windows 7 SP1 32bit

[cskwatra]

Same issue on Windows XP SP3 and Vista SP2.

[Atomic_Blast Super Spam Squasher Mobile Master (Norton Mobile Users Discussion Forum)]

Hi killyourtv:

This is exactly right. I even tried a reboot just to make sure but there is a lag when you start with the Advanced View set to default. Upon clicking from the Icon in your Start Menu or from the Tray, NIS will pop open to Basic (standard view) before transitioning to the Advanced view. Same deal for XP and 7.

It is a bit annoying, IMHO. Has the GUI slowed down in it's "switching" logic?

Atomic_Blast :)

[noghere Keylogger Crusher]

Have you tried to push the button on the right up of the Advanced window?

[nikki605 Super Contributor]

I have the pushpin selected (horizontal) for Advanced mode, but see the same thing the other users have reported.

When I open Norton, I see the Basic window for a half-second before it switches to the Advanced window.  WinXP Pro x86 SP3.

[killyourtv]

---

noghere wrote:

Have you tried to push the button on the right up of the Advanced window?

_________________________________________________________________________________________________

Right. Advanced is pinned, and has been since the 2012 Beta. I'm sure this glitch just slipped through the cracks, somehow.

Thanks to everyone for confirming this.

[Atomic_Blast Super Spam Squasher Mobile Master (Norton Mobile Users Discussion Forum)]

Hi all:

My default view is Advanced and there is a pronounced slowdown with the GUI when opening the window.

It is not as snappy as it was before in 19.2 from what I see. Does anyone notice the same thing on XP and 7?

Thanks,

Atomic_Blast :)

[killyourtv]

For me the UI itself is opening faster than ever. Sorry that you aren't seeing the same behavior.

[Tim_Lopez Administrator · Accepted solution]

All,

We're investigating this bug and will address it in a future update. Sorry for the trouble!