Hi Yaso,
the problem is, that i have a german version for windows 7 and also Nis2010.. so the problem will be, that the translation may be is not 100% correct... but i try it.
Start msconfig by clicking on the start menu. In the searchbox type msconfig and hit enter.
in msconfig hit on the tab services.
on the bottom you will see a checkbox so that all microsoft services are hidden... check it!
In the Listbox, you will find now a service called "Norton Internet Security". Deselect the checkbox in this line.
Hit the ok Button.
Msconfig is asking you for a reboot, reboot your pc.
After Reboot, start the taskmanager.
Hit on the tab processes.
There are two Processes called ccSvcHst.exe, one process running under the user System and one running under your username. Righ-click on the Process running as System and select terminate processtree.
If the other ccSvcHst.exe is not terminated too, do the same here.
Now you should be able to rename the dir C:\ProgramData\Norton\00000082
After renaming the dir, run again msconfig.exe
In the first screen select "normal Systemstart" if not already selected, hit ok and reboot your system.
After the systemstart call Nis2010 in the systray which will bring up the "you must now activate" screen... follow the steps from my first message.
