04-10-2011 09:36 AM
A friend sent me an email (or so I thought) with a link which I opened and then realized too late that the friend's email had been hacked and that my friend really didn't send the email. The link was to a Viagra site. What should I do and how can I tell if anything bad was downloaded on my computer? I have changed my email password and did a scan with Norton Internet Security which found nothing. Is that enough or should I do something else? By the way, I do not run as an Administrator. Also, there is no way I could have known that this was a hacked email; I didn't even think it was suspicious.
04-10-2011 10:02 AM
That sounds like the one I had from a family member whose Yahoo address book must have been snatched, judging from the multiple addresses in the CC: list.
Norton dealt with it as spam and it only had the URL in the text and it was not active.
I did check out the site after checking it out in Norton's SafeWeb and I don't think it was doing more than advertising.
I told the sender to me to change the password on his Yahoo account but as I understand it there's not much can be done now unless everyone changes their addresses as well.
You could do a scan with these two excellent free checkers which are good at detecting stuff you may have invited in:
Download and install the free versions since they do all you need by running on command, not in the background.
Be careful that you do chose the free versions.
Then update them to the latest definitions and run them in turn.
Both have a good reputation for cleaning up.
If by any chance they refuse to install or won't run after installing because malware is preventing them you can sometimes defeat the malware by changing the name of the exe file to anything except its real title!
Please let us know how you get on.