Norton Internet Security / Norton AntiVirus

[BudBullets]

And 2nd (Extras) log

[Quads]

Did you do the other steps??

Quads

[BudBullets]

Yes. All the steps were completed.

[Quads]

It appears that one of the Windows drivers MD5 does not match have to investigate, can't find that MD5 number

1) you can install that Hotfix now that was uninstalled  http://www.microsoft.com/en-us/download/details.aspx?id=26352

2) Please download SystemLook and save it to your Desktop.  hxxp://jpshortstuff.247fixes.com/SystemLook.exe  (change hxxp to http)

Double-click SystemLook.exe to run it.
Copy the content below between the lines into the main textfield:

---

:filefind
mrxsmb.sys

---

A log will be produced.

Quads

[BudBullets]

I didn't reboot after uninstalling the Windows update in the previous step, perhaps that caused some issue?

I rebooted, downloaded the Hotfix, rebooted,  and ran the SystemLook as requested.

Attached is the log

[Quads]

That's better, The MD5 now matches a legit one instead of an unknown, so I won't have to swap over a backup.

Now,

1) You can't have installed  ESET / NOD32 and Norton on the system at the same time,  go to http://kb.eset.com/esetkb/index?page=content&id=SOLN2289  Read the XP instruction carefully, like about Safe Mode for one.

At the same time I will be creating a final script for OTL to clean things up of leftovers and objects used over the last few days. I will also double check for ESET / NOD32 and making sure it's removed.

Quads

[BudBullets]

Can I simply uninstall ESET? It has expired and I usually shut it down.  My Norton is new and up-to-date.

[BudBullets]

I guess I should have read it before asking...

[Quads]

The ESET page has the instruction and screenshots on removing their products.

Quads

[Quads]

Have you finished that removal tool for ESET step??

Quads