Norton Internet Security / Norton AntiVirus

[FarGuddu]

This is pathetic! Once again, the malware is placed safely on my desktop. I'm seriously thinking of not renewing my subscription once it expires!

http://www.virustotal.com/file-scan/report.html?id=595514d1f2d002d73111fd36242f256ddaca649c41a0c1ec7...

http://www.threatexpert.com/report.aspx?md5=004fb8176bc837a8bb128eeca0b9a013

[PapauZ Norton Fighter]

Hi,

please keep in mind that the virus writers are unfortunately always one step before the AV developers.

On the virustotal link you wrote you can see that only a few product can detect this threat, and mostly all the big ones miss them at the moment.

Plus I see in your signature you run NIS2011 and Hitman Pro together. Does Hitman Pro has an on demand scanner like Norton as well? If yes, it is possible that the two all-the-time-running scan service can cause these kind of troubles, as both wants to do something, but they have compatibility issues when both is running at the same time.

[FarGuddu]

I ain't running Hitman Pro in real-time mode. It's just on-demand.

And why does Symantec always lag behind Microsoft nowadays?

[BanMidou]

Hmm well norton has other components such as SONAR so one of the layers of protection should remove the threta.

[BanMidou]

Does Hitman pro

have real time protection 

I thought its only a scan tool does not have active protection

[SendOfJive Norton Fighter]

This is noted at the bottom of the additional information for the VirusTotal results:

[FarGuddu]

@Midou It does, if you buy subscription.

[FarGuddu]

Even, after more than 24 hours or so, the virus is still not being detected. What a shame for a company who claims to be the best! 

[BanMidou]

https://submit.symantec.com/websubmit/gold.cgi

try this link 

you will need a contact ID which can be obtained from this link

https://www-secure.symantec.com/norton/support/contact/chat/norton-chat.jsp?chatexp=cs&dept=cs&pvid=...

Please be patient and explain them.they some times transfer you to virus removal.

After obtaining contact ID.Submit to symantec. You will get a reply in 6-8 hours

[ALiasEX]

Hitman Pro does not have any real-time protection, at the moment.

Norton is now detecting the file as Trojan.ADH.