Norton Internet Security / Norton AntiVirus

[Alex_W]

Hi gena,

Do you leave Outlook Express running all the time and notice that the plugin disables itself, or do you only open Outlook Express when you're using it and notice that the plugin is missing when the program opens?

~Alex~

[gena]

Hi Alex When I open Outlook Express, you can see that the plugin disappeared

[bjm_]

Hi gena

fwiw > Symantec is aware of this issue  

[gena]

Hi Alex_W,aalim and  Sym_KeN    

 

Since you are aware of this problem, can this be added to the list of known issues here?

 

Thanks
gena

[gena]

Hi Tim_Lopez and others. I never got an answer from you.And a private messege I have not received an answer to my last post

[Alex_W]

Hi gena,

Try contacting Tony Weiss about this since he's the one who made the thread about the known issues.

I'm still a relatively new employee so I'm not set up to check if the issue has been officially logged yet.

~Alex~

[tomdy2k]

I have to keep re configuring NIS 2012 client intergration and renebling toolbar  every time it does this

Tom

[tomdy2k]

Mine was two tech support sessions with indian techs then one with alex a from symantec

I give since my subscription is running out in a month i'm going with a another security program

good luck Gena

Tom

[apsa2011]

When ever the Anti Spam toolbar disappears from Outlook express you need to open your Norton internet security 2012

go to settings

go to Network 

click on Message protection

turn off the Norton Anti spam

apply the settings

restart the computer.

After restarting the computer go to Norton internet security and enable the options again

then open the Outlook Express you would be able to see the Norton anti spam toolbar

[JoyWick]

This same Norton Symantec software bug is being observed here.  It is quite bothersome.

Norton Symantec: 

1.  Do you have an anticipated date for the resolution of this Norton Internet Security 2012 problem?

2.  Will the fix/patch be delivered automatically via the Norton malware definition updates?