Any Solution for the 8900.00, 200 Error?

FrecheZecke · ‎10-04-2008

Hello!

Can't get the newest definitions cause of the 8920.00,200 Error in NIS 2009. Reboot doesn't work and I don't want to reinstall anything!! So please help me to solve this annoying problem.

Thanx.

Dieselman743 · ‎09-11-2008

Have you tried running a Live Update again? If you still get the error then its best to unistall and reinstall. It only takes a minute or so. If you have no other Norton products then I suggest using the Norton Removal tool.

Real Time Protection = NIS 2009 + NAT
Behavior Analysis = Threatfire
On Demand = MBAM

mijcar · ‎08-01-2008

Freche, I understand how you feel about uninstalls/reinstalls. But all of us here will tell you that for the NIS 2009, uninstall and reinstall is really easy.

mij
N360 2013, v.20.1.0.24; Win7 Pro, SP1 (32 bit), IE 9, Firefox 14, No other active securityware

FrecheZecke · ‎10-04-2008

This is excatly what I meant. I had this error before and reinstalling was the solution of it. This is the 2nd time I have this error. This could not be the solution for all the time. I don't want to install and reinstall always NIS 2009 (you are right it's easy, but waste of time). I'm using a lot of programs on my computer. What a mess it would be when all of this programs always force me to install/reinstall? This could not be the solution for NIS 2009. Sorry, but Symantec has to fix it.

mijcar · ‎08-01-2008

Now I understand what you are getting at. I completely agree with you.

mij
N360 2013, v.20.1.0.24; Win7 Pro, SP1 (32 bit), IE 9, Firefox 14, No other active securityware

Dieselman743 · ‎09-11-2008

I have never had to uninstall or reinstall NIS 2009 yet. Are you using any sort of registry cleaner that might be effecting Norton?

Real Time Protection = NIS 2009 + NAT
Behavior Analysis = Threatfire
On Demand = MBAM

FrecheZecke · ‎10-04-2008

No. I don't use this kind of programs. My fault was, that the computer was turned off for five days. So the defintions are "too old" for the newer ones and that is the reason why they do not install. But it's Symantecs job to fix this problem!

Dieselman743 · ‎09-11-2008

Have you tried a manual download and install of the latest definitions?

http://www.symantec.com/business/security_response/definitions.jsp

Real Time Protection = NIS 2009 + NAT
Behavior Analysis = Threatfire
On Demand = MBAM

mijcar · ‎08-01-2008

No. I don't use this kind of programs. My fault was, that the computer was turned off for five days. So the defintions are "too old" for the newer ones and that is the reason why they do not install. But it's Symantecs job to fix this problem!

Were you told this? I find this incredible. The world is full of people who don't use their computers (for various reasons) for many days at a time. My wife just went to a workshop and her computer was off for six days. We had no problems at all with Live Update.

mij
N360 2013, v.20.1.0.24; Win7 Pro, SP1 (32 bit), IE 9, Firefox 14, No other active securityware

FrecheZecke · ‎10-04-2008

@mijcar: You can see this when you take a look into the log. This is due to a configuration error on symantec servers (they told me at the chat). So you were lucky having no problems at all. But some users are affected (even during the beta-test of NIS 2009) by this problem. Maybe you always get a "good" server ... :-)

The problem is not solved with installing Intellegent Updater. So I had an other chat session with symantec. No effect at all. So I removed NIS 2009 and reinstalled it again. Maybe I'm now so lucky than you are.

Regards Zecke (i'll let you know, when it's coming back ...)