Norton Internet Security / Norton AntiVirus

[teakle68]

We recently upgraded our home computer and as part of the upgrade were given a free trial of Norton.  Having a lot of problems with Norton.  I have a polar watch and part of the program have installed WebSync data transfer so that I can download my training.  On the previous antivirus software that we had, I had no problem with the WebSync Software and downloading, however on Norton I am having a lot of problems.  I have tried to disable Smart Firewall and Antivirus but this did nothing.  What do I need to do in order for Norton to recognize the program and allow the data transfer to occur?

[dickevans Super RootKit Eradicator]

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teakle68 wrote:

We recently upgraded our home computer and as part of the upgrade were given a free trial of Norton.  Having a lot of problems with Norton.  I have a polar watch and part of the program have installed WebSync data transfer so that I can download my training.  On the previous antivirus software that we had, I had no problem with the WebSync Software and downloading, however on Norton I am having a lot of problems.  I have tried to disable Smart Firewall and Antivirus but this did nothing.  What do I need to do in order for Norton to recognize the program and allow the data transfer to occur?

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Welcome,

Can you tell us which version of what Norton product you are testing? Also, what is your operating system?

Thanks

[teakle68]

Norton trial is: Norton Internet Security 2012

Computer System is: Windows 7 Home Premium

I tried going through Norton - Systems - Network - smart Firewall - Advance setting.  I don''t know what to untick to allow data transfer.

Any help would be greatly appreciated.