03-05-2009 04:11 PM
I agree with those who do not think this is appropriate. Can't belie4ve Symantec would add a third party toolbar to a pay for program. Symantec, you will loose business over this. The fact that it can be disabled is immaterial!
Please stop this and provide a way to completely remove this item, ASAP.;
I have been using Norton for like twenty years, and will seriously consider switching when my current subscription is up.
03-05-2009 05:20 PM
Hi Hawkeyelom,
I’d like to clarify that the search box you see is a new security feature of the Norton Toolbar called Safe Search—not a third party application or toolbar. Please rest assured that no third-party toolbar was installed on your PC by Norton Internet Security 2009.
Safe Search is included as part of Norton Safe Web, a new Web site rating feature we have introduced in Norton 360v3 and integrated into Norton Internet Security 2009. Safe Web annotates Google, Yahoo and Live.com search results with site safety ratings to warn users about sites that may pose a danger to them. It also includes eCommerce safety ratings to help users make safer online shopping decisions.
Symantec partnered with Ask.com on Safe Search to offer users a safer search experience. In addition to embedding Norton Safe Web’s site safety ratings directly into the search results, it automatically filters out dangerous sites by default. Users have the option of changing the default settings to view the unfiltered results but will be warned before visiting sites that can infect their PCs. You can find more information about Safe Search here: http://norton.com/safesearch and more about the Norton Toolbar here: http://www.symantec.com/norton/products/toolbar/po
Thanks,
KhanhT
03-05-2009 07:14 PM
03-05-2009 07:31 PM
I think that all the comminity is clear in this matter: We do not want the ask "surf-logger" in Security Software
Please listen to their customers.
Greetings
03-05-2009 07:39 PM
03-05-2009 07:52 PM
I Totally agree Symantec SHOULD NOT be adding the ASK Tool Bar I reccommend to all my customers that the ask toolbar be removed along with all other toolbars Google Yahoo Microsoft ETC
03-05-2009 09:33 PM
03-05-2009 09:54 PM
I think this discussion is going the wrong way.
Symantec is partenring with ask.com on this one. Symantec will use the intelligence. Same way as Symantec is partenring with PCTools. Symantec is just getting the best out of these programs and integrates it into their products. It will just improve the product.
I really don't see the problem here
03-05-2009 10:03 PM
Hi eveyone
Something needs to be made clear, the toolbar is a NORTON TOOLBAR. there is NO Ask.com TOOLBAR. it is simply a function built into the NORTON toolbar that makes use of ask.com's search engine because Symantec does nothave their own!! It is an added security function that Symantec has added for customers who appreciate things like that. It can be REMOVED from the tollbar by right clicking and selecting the do not show function relating to the ask.com function.
I believe that people should STOP complainging as this function DOES NOT have to be used. Symantec has made a huge effort to rectify its wrongs. One has to realise that many people would like the use of that function (even though I would not) and that for those who don'e, it CAN BE SWITCHED OFF. So please stop complaining. You still have excellent security, and a new function that helps those people who cannot tell good websites from bad websites avoid malicious drive-by downloads.
Matt
03-05-2009 10:03 PM - edited 03-05-2009 10:45 PM
The main problem is that the new safe web additions add the ASK search bar--Yes it can be turned of-Thank God--, but this should never have been tied to a specific search provider. It adds additional resources and code that are not needed. I will turn the search bar off, but then I loose some of the filtering. Symantec should redo this so it filters on any search provider without a specific search bar like ASK
Another reason: Symantec is starting what appears to be internal advertisements in their software…the Ask toolbar.
