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Newbie
fredcampo1
Posts: 3
Registered: ‎01-26-2011

Auto Fill and Auto Logon

Do not want to provide password EVERY TIME I access auto fill or auto logon. Even when I'm already in my Norton Settings, I'm asked to provide my password. How can I change the in use time clock to an hour or two so I don't have to keep providing my password?

PapauZ
Posts: 6,790
Topics: 391
Kudos: 1,023
Solutions: 374
Registered: ‎04-08-2008

Re: Auto Fill and Auto Logon

Hi,

 

in the Settings -> Web -> Identity Safe -> Password & Security options how is your Password security configured?

You can change there to four options:

- Ask for password once after windows login

- Ask for password before every filling

- Auto logout after X minutes

- No password /auto login/


Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.2.0.38

Symantec Employee
prasanna_a
Posts: 1,098
Registered: ‎05-09-2011

Re: Auto Fill and Auto Logon

Hi,

 

Adding to Zoli's post, please make sure the norton toolbar is enabled in the browser where you try to auto-fill or auto-login.

If its not enabled already, please enable the norton toolbar from the browser addons and then try.

 

Regards,

Prasanna

AllenM
Posts: 10,222
Topics: 221
Kudos: 2,151
Solutions: 377
Registered: ‎12-14-2008

Re: Auto Fill and Auto Logon

Hi fredcampo1,

 

Welcome to the Norton Community.

 

Just one thing to add. If you are using the auto logout after X minutes option which PapauZ mentioned, be aware that there is a bug with NIS which causes you to be logged out of ID safe after X minutes of not using anything related to ID safe.

 

E.g., even if you are using your computer but are not using ID safe, you will be logged out after the number of minutes you have configured.

 

The only feasible workaround for this is to use the option to only ask for password after initial Windows login.

 

Symantec is aware of this issue and I hope to see a fix before too long.

 

Please see the following thread for details on this issue.

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Identity-Safe-Times-Out-NIS2012/m-p/5...

 

Hope this helps.

 

Best wishes.

Allen

 

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)