Norton Internet Security / Norton AntiVirus

[ianzro]

Auto Protect experienced an Unexpected error 3035,12 0x000003EE...

I really need help...BADLY...everytime when i boot the computer on...this flashes up on the screen after 10mins or so....

Even i used the tool that norton support suggest...it still pops out....and i also think...maybe...is there some way that on this single error...does the norton BLOCKS all of my ports on Bittorrent,Free download manager, and all of the torrent clients even I redownloaded/reinstalled them... I discovered it because...the firewall,intrusion or spyware protection also is always turned on...you can't turned them off...

I am a Norton fan...I have faith in this anti-virus so please help me....

and by the way im using Norton internet security 2007...I think..

[Stu]

Why not upgrade to the latest version? Norton 2008

That will probably do the trick 

[MelodicWynd]

hi ianzro - Stu's recommendation is probably the better way to go (2008 is free with a valid 2007 subscription and can be obtained from this location) - but if you are interested in checking if the problem can be solved without the over-install, try this article.

if that doesn't help, can you recall if your used Windows Restore or hit a blue screen recently? 

mel 

[ianzro]

Unfortunately,I live in the philippines...so it is really hard to get a ORIGINAL copy of this 2008...I also wanted to buy one of this new things like the new Norton 2008 but I really cannot buy a cd of this thing...

by the way,My OS is winxp service pack 2...no,I didn't suffer from those blue screen things....

I already do the steps...BUT i don't use the Norton removal thingy...because this might get worst...I am a 14 year old boy...I use this laptop for good...and i don't wanna put any Malicious software in this laptop...

by the way, I also know how to speak geek....so even you throw me hard lines i still know what you are saying

[Stu]

You still are able to reach the links Melodic posted aren't you?

Using the NRT tool is getting things done for you. It won't get things worse

[reese_anschultz]

You should be able to download the 2008 version from the Norton Internet Security 2008 Installation page without a CD. 

[ianzro]

Sorry for the misunderstanding...I thought that the link that was give to me...the http://www.norton.com/newnis I thought that it is Broken or something And specially we don't buy cd online >.<

anyway....thanks for finding the link...There's Also 1 Problem...I quarantined a somewhat a USB virus that goes to the hard drive C:...Even you delete it manually by using cmd.exe...before anything happens...My question is....do quarantined items also go to the new version??

Also...another question...What if....I still have a Norton Internet Security 2002...can i still upgrade it??or any lower versions??

anyways....thank you for your time...

Message Edited by ianzro on 04-29-2008 04:14 AM

[Stu]

It is always advisable to uninstall the "old" version first and than install te latest

[reese_anschultz]

The licensing primarily changed in the 2006 versions and only 2006 or latter versions are entitled to the free upgrade with a paid subscription.