Norton Internet Security / Norton AntiVirus

[donnaml98]

It's 2004 version, w/ current subscription. Yes, live update works. Everything else is working EXCEPT auto-protect AND email scanning. Neither of those will turn on.

[delphinium Norton Fighter]

Hi Donnam198:

Would you please follow the instructions in Quads' post in this thread.

http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=56412

We will see if your trojan brought a friend.

[Quads]

Hi

1. No Rootkit, or Unknown driver.

2. Make sure that PC Tools is not blocking the driver, or Uninstall PC Tools to find out after a Restart.

3. Go in to the  control panel, administrative tools - services and make sure the auto protect driver is set at Automatic" NOT "Manual"

4.  Make sure the system Date is correct

5.  On the Windows taskbar, click Start > Run.

In the Run dialog box, type the following text:

 regsvr32 wintrust.dll

Press Enter.

Click OK at the next prompt.

Restart the computer.

6. Try 

http://service1.symantec.com/Support/nav.nsf/docid/2006091413515806 

Quads