Norton Internet Security / Norton AntiVirus

[crisoco8722]

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brkkab123 wrote:

It's easy enough to solve, though. Uncheck the boxes, install CPU-z, then uninstall the Ask crap and then let Everything aka Search everything search for Ask and delete what it finds. Problem solved. 

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Hi brkkab123,

If you untick all the boxes (including unticking agree to the terms and conditions) then Ask will not install anyway.

[brummie Regular Contributor]

Hi brkkab123,

I did exactly as you instructed and it would appear  that my memory settings are ok! In the 'Memory' tab it showed 'DRAM Freq'. 332.5/ 333. Then under the 'SPD' tab there were 3 settings as you said there would be, the middle one showed 333Mhz! I take that all is ok on that score, if you could confirm for me I would be much obliged.   

Hi crisoco8722,

I heeded your warnings and made sure I unticked the relevant boxes, I normally do anyway but it's good to be reminded thanks to your kind self.

[brkkab123]

If your ram timings match one of the SPD tabs, then that part is all done. Just to be sure, when you updated the drivers did you disable NIS's Antivirua and antispyware protection? That's a must for updating driver's properly. Re-enable them after the drivers are updated. Other than that the only thing I would try is running Memtest86+ to make sure your ram sticks are all good. Just set the bios to boot from the Memtest86+ boot cd or flash drive you made, in the earlier post I made to you. If no errors appear your ram is good. If errors appear you have a bad ram stick. If errors appear to rule out which ram stick is bad. Leave only 1 ram stck in slot 1 and rerun Memtest86+. If no errors, remove that stick and put another one in it's place, Do that until the errors begin. When they do happen, you found the bad ram that needs to be replaced. Other than that. I'm out of suggestions. other than maybe running disk cleanup to get rid of junk files.

[brummie Regular Contributor]

Hello brkkab123,

I take it then it's ok as my ram timings did match one of the SPD tabs. I did as you said and disabled NIS while I updated the bios drivers and ran the CCleaner afterwards.

All along I have had a hunch that this may be related to my graphics card but I have all the latest drivers and CCC installed. Interesting that 'Carlos' from Symantec referred to one of my video drivers in the dump files! I will have to see how I get on over the next few days or so.

Brummie

[brkkab123]

Try these 2 and see what happens. Type command in the start menu's search box. Right-click Command Prompt at the top left and click on Run As Administrator. In the Administartive Command Prompt window that opens, type in sfc /scannow and hit enter. That scans Windows for any missing files dealing with startup, etc. When that's done running type chkdsk c: /r. Type in Yes and hit enter for it to schedulae Checkdisk to run at next startup. Now restart your pc and let Checkdisk run. It could take anywher from 20 minutes to over 3 1/2 hours depending on the type of hard drive and the disk size. For example my ssd is done in about 3-5 minutes. My 2 WD Caviar Black 1.0TB. hard drive's each take 3 1/2 hours to run a thorough Checkdisk. Take a break and get something to eat, read a magazine/book, watch tv, listen to music, etc. 

[brummie Regular Contributor]

Hello brkkab123,

Ran the two processes you suggested and both came back ok! Will just have to monitor my pc now to see how everything goes.

I notice 'dit dit' sounds have changed since I updated the Bios the other day. Things seem to be running more smoothly but only time will tell, touch wood. I shall keep you posted if anything untoward should happen re the BSOD. Shall also monitor my Norton logs a bit more too.

[brkkab123]

Good deal, the problem may very well be solved.

[brummie Regular Contributor]

Thanks again for all your help, I really appreciate it you putting yourself out so much.

[brkkab123]

It was my pleasure.

[brummie Regular Contributor]

Oh the joys of PC's, just had another BSOD! Just when everything seemed to be running great it happened again, was in the middle of writing an email (Using 'Thunderbird' latest Ed.) when it happened. This is the error message.

BCCode:                                                 a

  BCP1:                                                    FFFFFFFFFFFFFF8C

  BCP2:                                                    0000000000000002

  BCP3:                                                    0000000000000000

  BCP4:                                                    FFFFF80002E7E7C9

  OS Version:                                          6_1_7601

  Service Pack:                                       1_0

  Product:                                               768_1

Don't know if anyone can tell us what exactly it is pointing to?

Brummie