06-07-2010 08:41 PM
I have had the Backdoor.Tidserv virus for close to a month now. I purchased Norton Antivirus in hopes that it would get rid of the virus, but it says I must manually get rid of it. I tried following the instructions online, however they arent specific to Windows 7, and a lot has changed in the new OS.
Would anyone be able to assist me in getting rid of the virus?
06-07-2010 09:46 PM
You have had a rootkit resident in your computer for at least a month. Installing an antivirus product, over top of a different product and over top of a rootkit is not going to solve the problem. You will need to go to www.bleepingcomputer.com which is a free malware removal forum to get the tools and expertise you need to remove this infection. ASAP