Norton Internet Security / Norton AntiVirus

[Quads]

When you open the disk management and have it open press the "print screen key on the keyboard.

Then you can use a program like MS Paint and use the Paste command.

The other way to confirm is yo download and run Listparts

http://www.bleepingcomputer.com/download/listparts/  download your os bit type, and tick lis bcd

Quads

[KenCheppaikode]

Ah, OK, for some reason Paint wasn't coming up, but I did it in Photoshop. 

[Quads · Accepted solution]

OK

Partition (Unknown) (3)  3MB              BAD

Partition  (Presario C:)   104.46GB    GOOD   (Working Partition)        Don't Delete

Partition  (Presario_RP) 7.30 GB       GOOD  (the recovery partition)   Don't Delete

Go to the message here with the screenshots http://community.norton.com/t5/Tech-Outpost/Rootkit-Boot-SST-b-is-NOT-coming-off-PLEASE-help/m-p/614...

Read the post as many times as you like and maybe even print them out so you can use them as you are using the Program /CD.

Be very carefu to do every step and make double sure you don't delete the wrong partition (only the 3MB one is to go) and make sure the flag is set correctly.

Quads

[KenCheppaikode]

Great, did this this morning, and it seems to have worked just fine! Thanks for all your help!

[Quads]

Do you want to make sure the rest of the system is clean??

Quads

[KenCheppaikode]

Yes, that would probably be helpful!

[Quads]

Please read carefully and Slowly

 Please scan with ESET next 

I'd like us to scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
• Click the  button.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on  to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the  icon on your desktop.
• Check 
• Click the  button.
• Accept any security warnings from your browser.
• Under scan settings, check  and DON'T (NO) check Remove found threats (reason for this is we don't want something deleted and then Windows won't load).
• Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• Attach the resulting log in your next reply

If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it. 

Quads

[KenCheppaikode]

Hey there - thanks, I did that. It did in fact detect another threat, which is in the attached log.

[Quads]

I won't be back on the forum for up to 24 hours.

Quads

[Quads]

Have you still got Spybot S&D installed??

Quads