Norton Internet Security / Norton AntiVirus

[FarGuddu]

I tested it without any problems like you mentioned. Every thing works great. May be, you need to do a clean install of your product in order to check for possible conflicts in the installation.

[ThreeGuser]

Thank you for your reply .

Please , don' treat me like an illiterate end user . I have tested Norton 2011 (clean new install) on fresh new OS Windows 7

[FarGuddu]

In fact, 3GUSER is right. I didn't experience any problems in the first try, but later on, I did experience the same.

[snehansh_asuri · Accepted solution]

We have reproduced this issue in-house and are working with the appropriate teams on the issue.

Thanks for letting us know.

Snehansh

[FarGuddu]

@3GUSER:

I didn't think of you as an illiterate user. I just gave you a benign suggestion. Sometimes, it can happen. There's no rocket science involved in it. After all, you may never know with windows operating system.

Well done for your research!

[ThreeGuser]

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snehansh_asuri wrote:

We have reproduced this issue in-house and are working with the appropriate teams on the issue.

Thanks for letting us know.

Snehansh

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Thank you very much for letting me know ! You are great!

[ThreeGuser]

Hi !

I would like to report something else which may also be connected to this problem.

If I download an archive full of infected files or other malware (really crowded archive with 300+ threats) , then I attempt to extract it , Norton starts to pick-up the threats . I see the message "Auto-Protect is processing threats" and then same happens : CPU goes to 50% , Norton doesn't show any further messages ... the same story.

An example of such archive can be downloaded from megaupload.com/?d=SR5BGDDC

Note it is full of threats , do not use it unless you know what you are doing

[Bulbulator]

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ThreeGuser wrote:

Hi !

I would like to report something else which may also be connected to this problem.

If I download an archive full of infected files or other malware (really crowded archive with 300+ threats) , then I attempt to extract it , Norton starts to pick-up the threats . I see the message "Auto-Protect is processing threats" and then same happens : CPU goes to 50% , Norton doesn't show any further messages ... the same story.

An example of such archive can be downloaded from megaupload.com/?d=SR5BGDDC

Note it is full of threats , do not use it unless you know what you are doing

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Hi ThreeGuser,

I downloaded and unpacked the archive without any problems. Windows XP SP2, NIS2011.Yes, CPU was about 50% but NIS worked perfectly.