Norton Internet Security / Norton AntiVirus

[mijcar]

Immediately after the upgrade to NIS2010 ver 17.1.0.14, the following happened in Firefox:

1.  Add-on's no longer

    a. appeared on screen

    b. appeared on View>Toolbars

    c. could be enabled in the add-on section

    d. downloaded and installed

This was true after numerous reboots.

As an experiment, I disabled both Norton Add-On's.  At that point:

    a. all other add-on's started working EXCEPT for the two Norton Add-on's, neither of which could I enable.

    b. I was unable to uninstall either of the two Norton Add-on's even after disabling NIS' Browser Protection, Safe Surfing, and Identity Safe.

2.  Firefox 3.5.4's Full Screen option was broken.  Pressing F11 took me to a full screen, but when I pressed F11 again, the new screen lacked the blue bar at the top.  Various configuration's of the original screen options (full/user shaped) had no impact on the problem.

Both problems persisting even after I uninstalled and reinstalled Firefox, maintaining the database for the original settings.  I suppose I will have to try a full uninstallation of Firefox, which I do reluctantly because of the time problem of rebuilding it the way I want (in particular, going away the add-on's I like).  This will have to wait until tomorrow.  I want to see what other users experience.

Edited Section:

I just discovered the lengthy thread on problem 1. above.  I will still leave it in as a simple summary of what is in the other thread for those who want to get there quickly.  

However, no one has mentioned problem 2. above.  I hope someone will try the F11 option in Firefox and see what happens for them.  Meanwhile I am reporting this on the Mozilla bug site.

Message Edited by mijcar on 10-27-2009 11:17 PM

[mikosh Regular Contributor]

F11 still works with my Firefox 3.0.14 after the 17.1.0.14 upgrade.

Mike

[mijcar]

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mikosh wrote:

F11 still works with my Firefox 3.0.14 after the 17.1.0.14 upgrade.

Mike

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Mikosh:

Just to confirm this (since the bug is kind of subtle).  Do you mean that when you press F11 to EXIT from Full Screen Mode, you get returned to a regular screen just as it was before?  With the blue bar at the top and functioning minimize/maximize buttons, and that the menu bar (file, edit, etc) also functions?

Everyone:

I am still looking for responders who are using the latest Firefox (version 3.5.4) who can also report about their experience with the Full Screen Mode after the latest Norton upgrade.  Please help!

[mikosh Regular Contributor]

Hi mijcar,

Yes if I toggle F11 I go between full screen and a normal window. I also tried loading another web page while in full screen mode; it loaded ok and I could then toggle back to the normal size window. Can't speak for 3.5 though!

Mike

[mijcar]

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mikosh wrote:

Hi mijcar,

Yes if I toggle F11 I go between full screen and a normal window. I also tried loading another web page while in full screen mode; it loaded ok and I could then toggle back to the normal size window. Can't speak for 3.5 though!

Mike

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Thanks a lot for taking the time to answer.  Every bit of data helps.