04-12-2011 04:00 AM
I attempted to install one of my 2011 Norton Internet Security licenses on a PC that had CA Internet Security on it, (though expired).
All went as expected until it came to the uninstall conflicting software at which point it requested a password for "Parental control" to continue to unistall the CA product.
As I have never set a password and, in any case, as I've no longer got the email to which I registered the CA product to get a password reset, I am at a loss to find a way to simply get rid of the CA product.
Anyone know of a fix around?
04-12-2011 11:17 AM
Thanks but it didn't.
Firstly my CA product is 2010 version and secondly the files have not been moved, simply that CA will not let me delete without entering this "Parental control" password.
04-12-2011 12:27 PM
I think they may be a problem for which you have to contact CA tech support and find out from them how to uninstall that part of the program. Thanks.
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