Norton Internet Security / Norton AntiVirus

[LynnH]

Thank you for reporting the issue. We will fix it in a future release of NIS and NAV.

Best Regards,

-Lynn

[Atomic_Blast Super Spam Squasher Mobile Master (Norton Mobile Users Discussion Forum)]

Hi.

Have same problem under Windows XP, SP3.

FWIW

Atomic_Blast

[aydin1954]

unfortunately this issue was not solved in the last update. Please fix it. Thanks.

[LynnH]

Hi Everyone,

I'm sorry for not being clearer. We have identified the issue and have a fix for it. However, the fix was not part of the latest release, but we are working to make it part of an upcomming major release. It may not make it in the next minor one as you saw with the latest release 19.2, but we're working hard to get this fixed for everyone. As soon as the major release come out, I will update this post to keep everyone informed.

Thank you for keeping this issue on our radar.

Best Regards,

-Lynn

[Mr_Furious]

When is this and the inablilty to use the Performance Flip feature on HD Monitrs going to be fixed? I have a very good system, but it's really annoying to have Norton pop up a Quick Scan window a couple of times a day.

[mitchflorida]

I reported this problem to Symantic over 10 weeks ago and still no response?

Whatever happened to good customer service?    Why can't this issue be fixed, Norton?

[Tony_Weiss Administrator]

We have provided a few responses, the latest here, 2 posts above yours. Thanks. 

[vienna10]

Hear, hear, people should read all posts...........

[Craig-123]

Dear Mr. Weiss,

Thank you for addressing this issue!

Using computers running under both XP3 and Vista, I have the same NIS-2012 problem with annoying scan notices --but also with pointless performance notices. I suggest a prominent central "Notices Console" (perhaps somewhat redundant to switches found elsewhere), where with a single click you can "OFF" all notices which do not constitute an actual threat.

Craig

[lmacri Super Phishing Phryer]

Hi Craig-123:

Welcome to the Norton forum.

Just in case you weren't aware, you can configure Performance Alerts for high CPU/Memory/Disk Usage/Handles in Settings | Miscellaneous Settings | Performance Monitoring | Performance Alerting.  If you set Performance Alerting to Log Only, performance alerts will not pop up in your system tray but they will continue to be logged in your security history.  You can also turn off performance alerts for specific software programs (e.g., resource-intensive computer games) at Settings | Miscellaneous Settings | Performance Monitoring | Program Exclusions.

I personally don't mind the Task Notifications and Performance Alerts, but there are many other users who find these "non-critical" notifications to be quite annoying.  You should post your idea for a single switch in the Product Suggestions board since Symantec employees monitor that board quite closely.

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Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 18.6.0.29 * IE 9.0 * Firefox 8.0.0
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS