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Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Cannot remove Bamital Trojan and Trojan.Gen & .Gen2

Are you using Norton 2011, 2012 +??

 

I have to seperate what is zeroaccess and what it being reported as Bamital.

 

Quads

Contributor
mel032901
Posts: 51
Registered: ‎06-29-2012

Re: Cannot remove Bamital Trojan and Trojan.Gen & .Gen2

I downloaded the free version of Norton Internet Security 2012 for the 30 day trial.  I am unable to renew my subscription until next month.  Things are a bit tight financially right now.  Hence, why I was stupid and downloaded AVG.

Contributor
mel032901
Posts: 51
Registered: ‎06-29-2012

Re: Cannot remove Bamital Trojan and Trojan.Gen & .Gen2

Also, it might help to know that everytime the "Adobe Installer" tries to load, Norton tells me the threat has been blocked.  That's the Trojan.Gen threat.

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Cannot remove Bamital Trojan and Trojan.Gen & .Gen2

I will be out for a couple of hours, but.

 

Open notepad,  then open Norton and go into each detection listed and the details,  click the "copy to Clipboard"

 

you can then paste into Notepad the details,  one under yje next,   may end up long.

 

Then save the .txt document.

 

Then you can attach all the threat details .tx to a  post.

 

Quads

Contributor
mel032901
Posts: 51
Registered: ‎06-29-2012

Re: Cannot remove Bamital Trojan and Trojan.Gen & .Gen2

Ok...will do.  No problem on timing.  I'll just log off and get back on in the a.m. (I'll post the .txt file tonight).

 

Thanks for your help.  Very much appreciated.

Contributor
mel032901
Posts: 51
Registered: ‎06-29-2012

Re: Cannot remove Bamital Trojan and Trojan.Gen & .Gen2

Here is the .txt file.  There are just a ton of the System Infected: Bamital Trojan Activity 3.  It's constant.  I copied a lot of them into the .txt file...hoping it's enough to give you the info you need.

 

I also "halved" the text file and at the bottom put the Trojan.Gen and .Gen2 info. 

 

Again, thank you.  I will be on again in the a.m. (Central time).  Have a great night.

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Cannot remove Bamital Trojan and Trojan.Gen & .Gen2

Seein as Malware is auto loading as well I have an idea but XP makes this longer and harder.

 

Can you burn CD's??   And do you have a Flash Drive??

 

Quads

Contributor
mel032901
Posts: 51
Registered: ‎06-29-2012

Re: Cannot remove Bamital Trojan and Trojan.Gen & .Gen2

Good morning.  Yes, I can burn CDs and I also have a Flash Drive.

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Cannot remove Bamital Trojan and Trojan.Gen & .Gen2

I will split this step

 

a)  Please download http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/   You need to download the 32bit version.


Transfer it on to the Flash Drive ready.

 

b)  Download  hxxp://oldtimer.geekstogo.com/OTLPENet.exe    to your desktop  (change the xx to tt)

 

Ensure that you have a blank CD in the drive

Double click OTLPENet.exe and this will then open imgburn to burn the file to CD for you ready.

 

Quads

Contributor
mel032901
Posts: 51
Registered: ‎06-29-2012

Re: Cannot remove Bamital Trojan and Trojan.Gen & .Gen2

Ok.  I've done both.  I apologize for the delay...I'm running Saturday errands in between being online.