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Visitor
hickoryhillcabi
Posts: 3
Registered: ‎01-31-2010

Cannot verify my site

I am having trouble verifying site ownership for a virus dispute.

http://www.hickoryhillcabins.com/

 

I have entered he authentication file into my meta description on my home page but it still won't verify. Please help.

 

Thanks,

John

Phil_D
Posts: 7,281
Topics: 190
Kudos: 2,356
Solutions: 365
Registered: ‎06-10-2008

Re: Cannot verify my site

Hello John,

 

In order to verify ownership using the automated process you will have to make two changes to the meta tag you entered.

 

• The tag currently looks like this:

<meta name="description" content="l5z1tw3nly0....

 

Please change the meta name to norton-safeweb-site-verification and in your source code it should look like this:

<meta name="norton-safeweb-site-verification" content="l5z1tw3nly0....

 

• There is a space at the end of your tag: vzamwu" />

Please remove the space so that it looks like this:

vzamwu"/>

 

Once completed and published, try to verify ownership again and let me know how you do.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Visitor
hickoryhillcabi
Posts: 3
Registered: ‎01-31-2010

Re: Cannot verify my site

I am using a wordpress plugin called "All in one SEO pack" and am limited on the information I can change. I made changes to the "content" but cannot alter "description" under "meta name". Any suggestions?

Phil_D
Posts: 7,281
Topics: 190
Kudos: 2,356
Solutions: 365
Registered: ‎06-10-2008

Re: Cannot verify my site

[ Edited ]

I will notify the Safe Web team and see if they can manually verify the code you have placed in the description tag.

 

Leave everything as it is for now.

 

Allow them a day or two to respond back to you in this thread.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Symantec Employee
rajesh
Posts: 338
Registered: ‎06-04-2009

Re: Cannot verify my site

Hi John,


Thanks for adding the auth code in a meta tag on your site. We have verified owership of your site 'http://www.hickoryhillcabins.com/' based on the meta tag.


Rajesh

Visitor
hickoryhillcabi
Posts: 3
Registered: ‎01-31-2010

Re: Cannot verify my site

You guys are really quick at responding. I submitted my site for re-evaluation.

 

Thank you