09-03-2010 05:29 AM
Well, I figured when I set a password to access NIS 2010 settings (just trying to make it extra secure,) I figured if I wanted to change the password, I would hit "configure." No such luck -- the NIS software doesn't even tell you that you CAN'T do it without reinstalling the SW! I've never seen this kind of behavior before. Anyone else run into this? I could put it in the "suggestion box" for improvements/changes but I guess Symantec must have a reason for this.
Solved! Go to Solution.
09-03-2010 05:40 AM
Welcome to the community!
You don't have to uninstall the software to reset the password. Here is how you can do it instead.
1. Go control panel > Add/remove programs
2. Select Norton Internet Security and click Remove.
3. On the bottom right hand corner of the screen you will find the "Reset Settings Password" link.
4. Use the password reset key and then key in your new settings password
Let us know if you need further assistance.
Norton Forums Moderator
Consumer Products and Solutions
09-03-2010 06:37 PM
Thanks, Venkat_J! It was an easy solution. I wish I could have found that answer when I searched in my "help" in NIS 2010. I couldn't seem to find that answer.