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advan_japan
Posts: 3
Registered: ‎04-29-2011
Accepted Solution

Computer wont read Norton Internet security 2011 on 3rd and final install

[ Edited ]

I tried to install Norton Internet security 2011 on my computer after installing it on 2 other computers

and my computer wont even read the disk. I logged onto my Norton account to see if I could actually

install it a 3rd time and it said I have 1 more download. The disk is fine and isnt scratched and I

also just reformatted my computer because I thought I had a virus. Please help me as I only have a

week before the activation key is toast.

SendOfJive
Posts: 9,975
Kudos: 4,219
Solutions: 709
Registered: ‎02-07-2009

Re: Computer wont read Nortan Internet security 2011 on 3rd and final install

Hi advan_japan,

 

There are sometimes problems with some some computers being able to read a disk that otherwise works fine in other PCs.  You should be able to install the program from a download.  Please let us know what language the program should be and we can provide a link.  However, if the subscription has only a week left, all of your activations will expire at that time, including the third one that you are intending to use.  So you might just want to purchase a new 3-user license, if this is the case you mean when you say "I only have a week before the activation key is toast."

Newbie
advan_japan
Posts: 3
Registered: ‎04-29-2011

Re: Computer wont read Nortan Internet security 2011 on 3rd and final install

Hello,

 

 I am looking for english. Yes my bad I meant to say the activation key, thank you for your help!

SendOfJive
Posts: 9,975
Kudos: 4,219
Solutions: 709
Registered: ‎02-07-2009

Re: Computer wont read Nortan Internet security 2011 on 3rd and final install

Just to be clear, when you install the first activation of a 3-user license the clock starts ticking for all three installations and all three will expire at the same time as the first subscription runs out.  So you may only get a week's use out of this if I understand you correctly.  But here is the link:

 

http://www.norton.com/nis11

 

Note that if you are using the Netbook Edition, you would need to go to that download, and that would be a different link, so let us know if you need that instead.

Newbie
advan_japan
Posts: 3
Registered: ‎04-29-2011

Re: Computer wont read Norton Internet security 2011 on 3rd and final install

I was reading something and totally misunderstood what it meant. Nvm I downloaded the link and used my key good for another 360 days and counting. Thanks

SendOfJive
Posts: 9,975
Kudos: 4,219
Solutions: 709
Registered: ‎02-07-2009

Re: Computer wont read Norton Internet security 2011 on 3rd and final install

You/re welcome.  Glad everything worked out.