10-17-2009 04:36 PM - edited 10-17-2009 04:38 PM
I have just installed NIS 2010 and I have the problem that if the option "Browser Protection" is active, Firefox crashes continuosly.
I have also tryed to create a new Firefox profile but this not solve the problem.
If I disable the "Browser Protection", Firefox doesn't crashes; so at the moment I'm forced to have this useful option disabled.
Any idea of how I can solve this problem?
10-20-2009 04:49 AM
If my colleagues do not find a solution or resolution for you, perhaps you would try the following:
goto Microsoft web site and download, install and run autoruns. The web site is here.
When autoruns has finished scan, click the "Explorer" tab.
Review the listing and look for the hklm\software\Microsoft\Windows\currentversion\exp
advise the entries and descriptions shown please. Exit autoruns, make no changes.
10-20-2009 01:11 PM
TomV: The version of Firefox is the last one, 3.5.3.
Cgoldman: The registry key hklm\software\Microsoft\Windows\currentversion\exp
Thanks for your help.
10-20-2009 06:41 PM
Hi bludiamond -
I have sent you a private message requesting some additional information. Please look at the upper right corner of any Norton Community web page to find the link to your private messages.