05-15-2012 07:42 PM
05-15-2012 07:56 PM
You can contact Customer Support to get your refund. Live Chat is usually the quickest, but you can ring if you like. You can reach them here.
I hope this helps.
Windows 7 x64 SP1 N360v18.104.22.168 NU16 SSR 2013 Secunia PSI SpywareBlaster NoScript MBAM free SAS free
05-16-2012 02:48 PM - edited 05-16-2012 02:49 PM
Here's the link to get Live Chat:
To contact customer support Click on this link https://www.norton.com/chat and work on from there.
But we do have a Forum here for Mac users so you may like to check there in case it's something they know how to fix:
I presume you are using the special Mac version?!!!
Please let us know how you get on ....