Norton Internet Security / Norton AntiVirus

[just1689]

Hello All,

In-between classes I work for a company doing odd-jobs.

For one of these tasks I had to write a program to collect information from the local machine and output it to a text file. The information my program gathered was in part from the App Data directory and in part from the registry. Other than that my program turned a base 52 (I think key) to Base 10 to ASCII and did a little file handling. When I would run the executable an employee’s laptop, Norton would prevent it from running and move it straight to quarantine.

I worked around this by selecting “Trust Now” (I think) from Norton File Insight on each of the 70 machines.

I’ve been tasked to write a new piece of software in Delphi again and I

#1 Don’t want to have to “Trust this file” on every machine.

#2 Must allow the program to be updated (the code works just fine) from the server when I release a new version.

Is there a way I can get Norton to trust my programs? Submit the source-code maybe? Get a certificate that will only work with our 70 or so work machines?

Thanks,

Justin

[BorisVasilev22]

HI,

I suggest Symantec to issue certificates "Norto Compataible" 

Joke aside you should trust it on each machine. Eventually, you can report it as a false positive https://submit.symantec.com/false_positive/ or you can wait for it to be uploaded by Norton Community Watch and hope it will be whitelisted soon.

[PapauZ Norton Fighter · Accepted solution]

Hi,

please go to this site: https://submit.symantec.com/whitelist/

You can here send your program to Symantec for analysis, also you can write here what does it do, what is it for, etc.

EDIT: Boris, for software developers the whitelist option is much better than the false positive one ;)

Let us know the results. :)

[just1689]

Wow, great!

I'm going to give that a go, but it looks like it's exactly what I'm looking for!

Thank you for your time and the super-quick replies =)

Will post back here with results when I role out this next application!

Thanks again,

Justin