05-30-2011 12:05 PM
Approximately how long does this process take? I did a full computer scan and my comp been running for roughly 12 hrs now. 9 hours on disc optimization. Do I wait, skip, or am I missing something?
05-30-2011 03:33 PM
That sounds like a veeeery long time to be running. I'm thinking that it must be a very big disk and that you have it packed and this is the first time you are running the utility. I'm also assuming that the HDD activity light is at least blinking.
If none of these assumptions fits your situation then I'd guess that the utility is stuck for some reason. In which case it might be time to abort the process and let the program say that you did so that you don't corrupt any files. Then I'd reboot and report back with some more information so we can provide better assistance
Operating system, service pack, updates? All current?
Disk size and amount of free space. Amount of RAM - you know the usual list of parameters for the hardware and software so we know what we're dealing with.
05-30-2011 03:40 PM
Which Norton Product are you using? Could you also look under Support / About and give us the Version ID which is a string of numbers looking like nn.nn.nn.nnn where n is a number .....
05-30-2011 06:16 PM
i dontuse the norton pc tunup or disc opto i use tunup utilitiese which i think is more better than the norton tunup it fixes broken short cuts icons disks etc
Sorry but could you clarify that a bit -- it does not seem to relate to this thread about a problem with the disk optimization feature, in Norton Internet Securities I imagine.
05-30-2011 06:39 PM - edited 05-30-2011 06:48 PM
sorry.. i use a product called tuneup utilitilities2011 instead of using the norton pc tuneup.optimization it does a wonderfull job at optomizing and has added features that the norton pc tuneup does not have...
05-30-2011 07:28 PM
Note that Norton Disk Optimization simply leverages the built in Windows Defragmentation utility. Agreed there are 3rd party ones which are better. One important thing is that if a 3rd party utility is used for this, ensure that the Idle Time Optimizer in Norton is turned OFF.
05-31-2011 07:32 AM
Well how much optimization / defragging matters is debatable these days with modern large drives and file systems.
Windows 7 itself automatically defrags at scheduled times. Although the default is in the middle of the night, I believe it does it when you next start up the computer.