Norton Internet Security / Norton AntiVirus

[johnj]

I am not sure if it's just coincidence or what but after I installed NIS for a couple of days, the Win 7 started to check (chkdsk) my drive D for problems and it always tried to make corrections on the MFT (however, unsuccessfully because of "insufficient space" but actually i have tens of gigabytes available on my hard drive).

So I was wondering if anybody experienced the same or it's just me? any comment will be appreciated.

[delphinium Norton Fighter]

Hi johnj:

Are you running a dual boot system or is the second drive used only for storage? 

[johnj]

i have only win 7 installed, however there's a hidden service partition created by the manufacturer Lenovo for OS recovery purposes.

I used a software called disk genius to check disk errors and found one. now it's fixed. i'll run the system for a couple days then re-install NIS, to see if the error comes back and when it's gonna come back. this way I can tell if the problem has anything to do with NIS.

btw, have you seen any precedent similar cases? thank you!

[delphinium Norton Fighter]

Did you have any other security software on board before NIS?  If so, was it cleaned off using the appropriate removal tool?

I have seen similar issues involving dual boots, including my own XP/Win 7.  They seem to have tapered off.  I haven't had the disk check error for a while. I haven't seen any recovery partitions causing issues, but the possibility is there.

[johnj]

Yes, I have used several anti-virus software: avast, Kaparsky, avira...you name it. i just unstalled them, not by using any specific removal tools.

for now, i will keep an eye on the status. if there's anything new, i'll bring it up here.

Thank you for your kind reply!

[AllenM Norton Fighter]

Hi johnj,

It is always best to use a specific removal tool to remove old security software before installing security software from a different vendor. Security software such as anti-virus integrates itself very tightly into the OS so many times a standard uninstall does not completely remove all remnants of the old software. This is why most of this type of software has a special removal tool which you can download to ensure a clean and complete removal.

Installing NIS without having first used a removal tool to remove the old software can result in NIS not installing correctly or having some problems as a result.

I would suggest that you try to locate a removal tool for each of the security software you had before and run those.

Afterwards it probably would be a good idea to remove and reinstall NIS just to make sure.

Hope this helps.

Allen