09-30-2009 08:47 AM
Suddenly, I found several previously used websites were blocked by "Dot Defender." The message said to call a certain telephone number.
Ran Nortons Internet Security and tried again. Voila, I got into them.
It appears the message was a scam, right?
Anyone experience this particular problem?
09-30-2009 09:41 AM
Hi
Welcome to Nortons Users Discussion Forum.
From a Google search, it appears that dotdefender is some sort of firewall that some websites supposedly have to protect the websites from being attacked. I would suggest running your NIS and do a virus scan after you have uninstalled what ever other security program you had been using. Remember also that NIS also has a fire wall, so uninstall any other fire wall you may have if it's always running. Btw, your NIS should always be running. What version do you have now?
Success always occurs in private and failure in full view.
09-30-2009 09:51 AM
09-30-2009 10:46 AM
If you want a second opinion on your system's cleanliness, I would recomend Malwarebyte's Antimalware.
Please download MalwareBytes' AntiMalware from this LINK . Choose the free version as this does not have a real time scanner that will interfere with Norton products. Install the program and update the definitions.
Boot into Safe Mode:
Start your system and tap the F8 key until the Advanced Options Menu appears. Using the arrow keys, select Safe Mode (no networking or command prompt) and press ENTER.
Once Safe Mode is loaded, run a full scan with MBAM. Have the program fix / delete whatever it finds and make a log file. Please post the log file contents back here for review.
09-30-2009 02:52 PM
I did the quick scan first, and this was the result. Afterward, I did the full scan under safe mode, and nothing else came up.
Yes, I did see what it found! So, I have to wonder why NIS didnt remove it first.
Malwarebytes' Anti-Malware 1.41
Database version: 2878
Windows 6.0.6001 Service Pack 1
9/30/2009 2:24:30 PM
mbam-log-2009-09-30 (14-24-30).txt
Scan type: Quick Scan
Objects scanned: 102563
Time elapsed: 5 minute(s), 11 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 4
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
