Norton Internet Security / Norton AntiVirus

[noghere Keylogger Crusher]

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GreyGhost wrote:

Opera is the only browser that works for me.  After all the updates, Firefox is no longer working.

Internet Explorer works sporadically. 

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What do you mean? Can you be more specific? It may be not a Norton problem.

[SUBASH_PRABU Symantec Employee · Accepted solution]

Hi,

    The info you had provided is absolutely right. But the File insight analyzes the files while saving for the portal type 1, Opera belongs to portal type 2 which means while executing only the file will be analyzed and the file insight will give notification when the file is malicious or not.

Internet Explorer (Browser) 1

Opera (Browser) 2

Yahoo (Browser)

Firefox (Browser) 1

Chrome (Browser) 1

AOL (Browser) 1

Safari (Browser) 1

QQ (Chat) 2

MSN Messenger (Chat) 1

ICQ (Chat) 2

Skype (Chat) 2

Yahoo Messenger (Chat) 2

MSN Explorer (Browser, E-mail & Chat) 1

Outlook (E-mail) 2

Thunderbird (E-mail) 2

[GreyGhost]

I can no longer play video with either Firefox or IE. They continually ask me to install Flash even though it is installed.

[SUBASH_PRABU Symantec Employee]

Try using google chrome which will use its inbuilt plugins to play videos.

[GreyGhost]

Subash, 

So you're saying portal type 2 is only analyzed on execution, not downloading?

[SUBASH_PRABU Symantec Employee]

Yes that is correct.

[GreyGhost]

The execution is appearing in security history so Norton is monitoring it with Insight.  Just no pop-up.

[SUBASH_PRABU Symantec Employee]

Yes, if it is a malicious file according to the file insight it will give the pop-up.

[GreyGhost]

I consider my issue solved.  Many thanks to Subash, noghere, and Imacri for their help.

[SUBASH_PRABU Symantec Employee]

Glad to hear that. See you around. Happy thanksgiving

And please mark this as thread as resolved to help others seeking help for the same Problem.