11-30-2008 09:42 PM
My computer is infected with three viruses: Downloader, Spyshredder, and Trojan.Dropper. How can I get rid of them. I noticed that my computer's performance decreased substantially shortly after I left it on for three days without me being around. The computer was obviously used by others while I was gone. I ran a virus check using symantec's virus scan, and those were the results. I looked thru the removal tools, but did not find any of the removal tools I needed. How can I remove these viruses from my PC?
Solved! Go to Solution.
11-30-2008 10:05 PM - edited 11-30-2008 10:11 PM
Hi
1. Did Norton not remove these for you after detection??
2. Download Hijackthis http://www.trendsecure.com/portal/en-US/tools/secu
3. Download Malwarebytes from http://www.malwarebytes.org/mbam.php, update and do a full scan.
We will see how we go, as for the other 2 infections, depends on the slight variant. We will get there step by step.
Quads
12-01-2008 08:56 AM
12-01-2008 09:05 AM
12-01-2008 09:08 AM
RickRojas wrote:
Quads, I'm new in the forum and don't know how to send you a personal message. I have the scan results to sedn to you; just don't know how to do it in a personal message. How do i do that?
Find a post from him. Click on his name. This will take you to his info screen. Then find on the right the option to send a personal message. Click on that.
12-01-2008 09:43 AM
Hi
I have sent you a Personal Message (PM) the letter icon along the right hand side will have now change to yellow saying "x new message"
Quads
12-01-2008 11:15 AM
12-01-2008 11:23 AM
Quads, I'm sorry for my ignorance, but what do you mean by "tick these entries". I'm not really computer savvy, and don't undestand some of the jargon. Again, I apologize for my ignorance.
Here is the malawarebites log:
Malwarebytes' Anti-Malware 1.30
Database version: 1441
Windows 5.1.2600 Service Pack 3
12/1/2008 10:30:34 AM
mbam-log-2008-12-01 (10-30-34).txt
Scan type: Full Scan (C:\|)
Objects scanned: 170308
Time elapsed: 1 hour(s), 12 minute(s), 32 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Rapid Antivirus (Rogue.RapidAntivirus) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Program Files\mozilla.org\Mozilla\regxpcom.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B
C:\WINDOWS\Downloaded Program Files\atmgr.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dbldrv.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dbxdrv.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Rick\gotomypc_428.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
12-01-2008 11:33 AM - edited 12-01-2008 11:42 AM
Ok
When I say tick the entries I listed, see in this screenshot how I have ticked one
Then you click the "Fix Checked" button. The PC may have to be restarted after.
How old is your AV Program??
Please note only tick the entries I stated in message 7 above
Quads
12-01-2008 03:20 PM
All Clean??
Quads
