I am assuming that this is related, although the dual icons (sidebar-like icons, whatever you call them) are on the desktop, not the notification area, BUT--only in the admin account (the one I install most things in), not in the user account (Win7 64-bit ultimate). Rebooting does not fix the issue. I just restored an image from last November, and the same thing happened as in my last restoration: Norton told me my subscription had expired but, although not supposedly active, it still blocked internet access so I couldn't update the subscription info online (it never used to do that; restoring images is my SOP for fixing problems). Curiously, on the newly-restored image, there were also two Norton icons on the desktop of that one account. I used the Norton Removal Tool to get rid of Norton (by the way, it does not get rid of the Norton Internet Security_Key file in the Symantec folder in MyDocs); after getting rid of Norton, I updated that file with my newer key code, and everything was hunky-dory after reinstalling--except that it again had two icons on that one account's desktop. This particular image is quite clean: I ran a complete check disk, as well as sfc, which found no "integrity violations," as well as KB947821, so I think this Windows is as good as it gets.
I also have this unrelated suggestion: if you do as I do, and restore an old image and have to remove Norton, make sure that the Windows Firewall is on and do all your Windows updates BEFORE you reinstall Norton. I have observed that there are hardly ever any problems with updates failing to install when there is no AV on the machine.
icon on the top right portion of the forums). Please check this when you get a chance.
