03-23-2011 03:36 PM
A few days ago I expressed renewed my subscription. I have received confirmation of that via email. Why am i still receiving notices displayed saying NORTON will expire in 4 days?!!! Should i be concerned? Whats gonna happen in 4 days???
Thanks
03-23-2011 04:07 PM
Did that email also have a new key in it?
Have you installed that key?
The "nags" sound like the process of renewing isn't complete
03-23-2011 05:00 PM
Hello debhoeppner
If you don't complete the renewal process by the end of your subscription, your program will stop working. If you have entered the new key already, then please go to support and click on subscription status. That should synchronize your computer with the Norton servers.
Please let us know if you are still having a problem as you want to get this resolved before the 4 days are up so your program doesn't stop working. Thank.s
Success always occurs in private and failure in full view.
