06-03-2008 10:40 AM
Please help me someone!!
I seem to have a virus, that tries to send random spam out to people...Or it seems that way, as Norton keeps kicking in to scan all thse outgoing messages. I also suffered whereby the computer would not run any program at all from the desktop. This has been resolved somehow, by starting in safe mode, and doing full scan and checkup.. Yet every 2 - 3 mins, the PC will try and send a huge amount of mail out. It's strange that the mail icon the system tray does not match the usual outlook style icon, so I'm not sure if it's actually sending anything... All these icons go when you hover over them with pointer. Laslty, nothing is showing up in the task manager when this is happening. I have no idea how to remove this!!??...Please help me, someone must know what type of worm this is...? I though it was the Bagle worm, yet the sysmptoms don't quite match.!! Thanks people....
06-03-2008 11:25 AM - edited 06-03-2008 12:13 PM
Have you looked the History or Activity Log?
Until someone Posts with knowledge of this, I would suggest you Update you Product and Run a Full System Scan. Please note that Virus Definitons are Updated once-a-week if you have 2005-and-older, once-a-day if you have N.I.S. 2006/2007 and at least twice-a-day if you have N.I.S. 2008; there can be up to three V.D.s Updates a day with N.I.S. 2008.
06-03-2008 11:34 AM
06-03-2008 11:45 AM
I would recommend the following (if you haven't done it already):
1) Download the current virus definitions with a computer that is not infected:
2) Run the Intelligent Updater package on the infected system, which will update your definitions to today
3) Boot the infected computer in Safe Mode, and run a Full Scan
If you still have problems, please update us on the status of your system. If you need any other help, just let us know. Thanks!
06-03-2008 12:06 PM - edited 06-03-2008 12:12 PM
If you use N.I.S. 2006/2007/2008, you should be Updating your Virus Definitions every day.
Nothing has been Removed by Norton because you have not Updated your Virus Definitions.
Let us know if Norton Removes anything once you Update your V.D.s and have Run a Full System Scan.
I would check you History and Activity Log to see if you can idenitfy this problem although, if Norton is not Detecting anything, then it will probably be down to you not Updating your V.D.s. You should also be Running LiveUpdate throughout the day to Update things like Firewall Definitions, Intrusion Prevention, Spyware Protection and Phishing Protection (Phishing Protection is only in N.I.S. 2007/2008).
06-03-2008 02:28 PM
06-03-2008 02:41 PM - edited 06-03-2008 02:44 PM
Make sure your Out-going E-mail Scanning is On; Norton should stop the e-mails from being sent. Then I would suggest you go to the N.I.S. Options and make sure you Check all relevant Boxes in all Sections, e.g. LiveUpdate, Intrusion Prevention, e.t.c., e.t.c.. Do this after the Full System Scan Completes.
Maybe you could Downlaod and Install Norton AntiSpam, Norton Add-On Pack (http://www.symantec.com/en/uk/norton/products/over
06-04-2008 09:43 AM
06-04-2008 12:51 PM
06-06-2008 11:41 AM