05-01-2012 10:59 AM
I've received a couple suspicious emails, supposedly from Paypal, that refer to transactions I know nothing about. Paypal requests that any suspicious emails be forwarded to them at email@example.com. However, when I attempt to forward the fake email I get a Norton popup window that the delivery failed (screenshot attached). I've never seen this message with the thousands of emails I've previously sent from this account. Temporarily turning off antivirus auto-protect still resulted in the same message. I'm running the latest NIS 2012. Any suggestions?
05-01-2012 11:14 AM - edited 05-01-2012 11:31 AM
This is a notice from your email service provider. Such alerts are displayed by Norton, even though Norton is not generating the error or causing the issue. It seems likely that your email service provider's antispam filtering is blocking the message you are trying to forward. That really isn't unusual - your forwarded message is being blocked at the email server because it looks suspicious (which, of course it is!). You could probably forward the message as an attachment, if you wished.