Norton Internet Security / Norton AntiVirus

[cgoldman · Accepted solution]

If you are happy, for the moment, because the workaround works, albeit you want a permanent solution - like me - then you might considering marking this thread as solved. I believe disabling the hardware firewall overcame the problem.

[Tony_Weiss Administrator]

Hi shadowdh,

I have been contacted by this Symantec Employee, and can confirm that the request is legitimate. Please reply, as this employee is very interested in the requested information. If you are ever in doubt of the legitimacy of a request from a Symantec Employee, please feel free to contact me directly. I can always verify this information. Thanks!

Message Edited by Tony_Weiss on 03-25-2009 04:49 PM

[shadowdh]

Hi Tony,

Thanks I will do so but probably next week as this week I am a bit swamped... Thanks for all the help here... 

Would their interest still be peeked even though I have changed to 16.5 manually? I am not sure if the logs or items they need will still be about from 16 207... 

[Tony_Weiss Administrator]

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shadowdh wrote:

Hi Tony,

Thanks I will do so but probably next week as this week I am a bit swamped... Thanks for all the help here... 

Would their interest still be peeked even though I have changed to 16.5 manually? I am not sure if the logs or items they need will still be about from 16 207... 

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I'm sure the employee would still want the information, but you may want to reply to the email, asking these questions. Thanks!