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Visitor
axe360
Posts: 6
Registered: ‎01-15-2010
Accepted Solution

End Program Error: ccSvcHst this program is not responding also Cant do System Restore

Intermittently when I shut down my computer,  I get this End Program window with this...ccSvcHst saying,  This program is not responding..

 

Also I can't do a system restore. I have tried turning off the Tamper button in Misc. Settings,  but it still wont complete a system restore.. I have NIS 2010 and am using WinXP..

 

Any help would be gr8ly appreciated..

 

Thanks

Axe360

 

desktop001.jpg

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NIS 2010 Version: 17.5.0.127
Keylogger Crusher
cinek
Posts: 437
Registered: ‎01-13-2009

Re: End Program Error: ccSvcHst this program is not responding also Cant do System Restore

what version of NIS are you using? go to help -> about

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NIS 20.2.1.22
Windows 7 64bit
Visitor
nikhilsharma
Posts: 2
Registered: ‎01-01-2010

Re: End Program Error: ccSvcHst this program is not responding also Cant do System Restore

Description:  When you restart or shut down your computer, you see the message "ccSvchst.exe is not responding . . .". Sometimes, Windows closes the program, and you can restart or shut down the computer. At other times, you must click End Now in order to close ccSvchst.exe.

 

STEP 1
Update your Norton Product
Many problems have been fixed in the latest Norton 360 update. If you have a valid subscription, then you are eligible for the latest product update.

 

If you purchased your product through your Internet service provider (ISP), please be sure that you have the latest version available from your ISP. If you do not want to update your Norton product, go to the next step.
STEP 2
Run the fix tool

1. Run a tool to fix this problem.

2. Exit all programs, and then restart the computer.

3. After restarting, turn off the computer again to check if the problem persists.

Nikhil Sharma
Norton Technical Support
Visitor
axe360
Posts: 6
Registered: ‎01-15-2010

Re: End Program Error: ccSvcHst this program is not responding also Cant do System Restore

I'm sorry it's.  17.5.0.127

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NIS 2010 Version: 17.5.0.127
Visitor
axe360
Posts: 6
Registered: ‎01-15-2010

Re: End Program Error: ccSvcHst this program is not responding also Cant do System Restore

Update: I was able to have a tech, remotely access my computer and he assures me the problem of the error mess. has been fixed. I will come back later to let you know if it was.

ty

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NIS 2010 Version: 17.5.0.127
Visitor
axe360
Posts: 6
Registered: ‎01-15-2010

Re: End Program Error: ccSvcHst this program is not responding also Cant do System Restore

Ok, so far I haven't got the error message anymore..

However, I tried system restore and that still won't take.

Also I am not the only one having this problem with system restore and NIS 2010, a friend of mine has the same problem and turning off the Tamper Protection feature has no effect for either of us..

 

Thank ya..

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NIS 2010 Version: 17.5.0.127
Super Spyware Scolder
JRosenfeld
Posts: 103
Registered: ‎11-02-2008

Re: End Program Error: ccSvcHst this program is not responding also Cant do System Restore

Have you tried system restore in safe mode (after setting tamper protection off in normal mode)?

Visitor
axe360
Posts: 6
Registered: ‎01-15-2010

Re: End Program Error: ccSvcHst this program is not responding also Cant do System Restore

TY jr,  no I haven't tried that yet, but as everything is now going good visa vie the ccSvcHst error, I only retried the system restore just to see if it would restore. But since it won't, I was trying to figure out why?

 

Also since there is no other reason right now for me to do a system restore other then to test it, I will wait until the day I truely need to restore, before I try in safe mode. I'm just thinking that if I do it in safe mode and it works, that really doesnt tell me anything that prevented it from restoring in the first place.. I am not a computer tech, so I hope this makes sense..

 

There must be something that is preventing me from restoring it the normal way and that is what I need to find out now..

 

Thank you for your help RJ..

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NIS 2010 Version: 17.5.0.127
Visitor
axe360
Posts: 6
Registered: ‎01-15-2010

Re: End Program Error: ccSvcHst this program is not responding also Cant do System Restore

Ok, after the tech helped with the ccsvchst error, a tech actually called me because I sent another email stating, I still couldn't restore. So he had me uninstall NIS2010 then do system restore, still did not work. So that was that.

But when I did that restore after the uninstall, it would only let me restore to a time before I uninstalled and reinstalled. So I waited a day, and tried the system restore, for the day I did the uninstall/reinstall and Success.

I was able to do a system restore. So I think maybe something was bad and after the uninstall/reinstall, it was cleared..

 

Not sure, but all is good now..Thanks to all who tried to help me out..

Peace.

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NIS 2010 Version: 17.5.0.127