Norton Internet Security / Norton AntiVirus

[timber246]

I'm running  NIS2010 version 17.5.0.127 and get the error ccSvchst on shutdown . I also updated NIS2010 with the fix

KB20100122121538EN and still has error . I reboot and checked for error and it is still there

WHat do I need to do to fix this ?

Thx in advance

[Vineeth · Accepted solution]

Hi,

I have seen a couple of users with the same issue on forum. Meanwhile we get a fix for this, you can try the following steps:

1. Exit all programs.
2. Do one of the following depending upon your situation:
    -For Windows XP: Click Start > Run.
    -For Windows Vista: Click the Start button, and then click All Programs > Accessories > Run.
3. In the Run dialog box, type the following text:
    regedit
4. Click OK.
5. Navigate to the following registry key:
   HKEY_CURRENT_USER\Control Panel\Desktop
6. In the right pane, right-click AutoEndTasks, and then click Modify.
7. Change the value from 0 to 1
8. Click OK.
9. Exit the Registry Editor.

Vineeth--

[timber246]

I modified the regisrty and rebooted. I logged off and it solved the problem

Thx

[timber246]

I guest I spoke to early . I still get the error ccSvchst on shutdown.

Any more suggestions

[Vejdin]

What is the exact error you get? ccSvcHst is not responding or and error with a red X? From my personal experience, the first issue could happen when there are many icons loaded in the system tray. This result a slower shut down and ccSvcHst may hang (it does not have enough time to terminate as the system tries to shut down).