Error message with outlook Ribbon

fogdog70 · ‎10-23-2010

Ribbon Error

I installed 2011 from an email from Norton, ever since I get this annoying message -- I just

simply want it gone ... I have unclicked Norton Anti-Spam in the ribbion and on as well as

in the Norton Program .. still there. This started instantly after installing 2011.

Microsoft Outlook 2007 SP2 .... so how do i uninstall this mess and go back to

Norton 2010? or will norton send me a fix? I am not a techie so don't tell me all about

logs , beta installs, etc ... make it go away before I do

delphinium · ‎11-21-2008

Do a back up of your identity safe logins.

You will need the removal tool here:

http://www.norton.com/nrt

Reinstall:

http://www.symantec.com/redirects/norton/norton_com/nis10/

Run Liveupdate until it gets upto 17.8.0.5. Hopefully, it won't download NIS 2011 all over again.

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain

Tim_Lopez · ‎04-07-2008

Hello fogdog70,

Also, see this post for a possible workaround until a fix is released: http://community.norton.com/t5/Norton-Internet-Security-Norton/NIS-2011-amp-Outlook-2010-error-Runti...

Cheers,
Tim Lopez
Norton Forums Administrator
Symantec Corporation

fogdog70 · ‎10-23-2010

I disabled the whole of Norton Anti-span on Outlook 2007 / Norton 2011

using the Tools, Trust Center, Add-Ins and making Norton Anti-spam

inactive .. if the bug continues I will remove it entirely

Hope that Norton alerts us when they have the promised patch fix,

otherwise it may be a long time before i remember to turn it back on,

if ever.

Vineeth · ‎07-31-2008

As Tim posted, Symantec will be releasing a fix for this problem soon. You can try the workaround suggested. Meanwhile, please bookmark the following Knowledge Base article, which addresses this particular problem. This article will be updated when the fix is released.

Error: "Runtime error user interface in Norton Antispam plugin" when I create a new email in Microso...

Vineeth