10-06-2012 02:52 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Unfortunately, with the amount of threads means the waiting time is longer, Norton continually Blocking files won't hurt your system but is is just annoying, Please wait and be patient. I am trying to keep up, spending hours here to script and clean machines on a first come/first served basis. If you or someone adds to your thread It will be pushed back in line due to the new update. I use the boards in reverse to what is seen
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
I see we have a complete malware novice here, hope the user checked the rest of the system, of every little object
Safe Mode with Networking and on the infected system.
Download OTL http://www.bleepingcomputer.com/download/otl/ On to the Desktop
Start OTL, (Right click and from the menu choose "Rin as Administrator" for Win 7 and Vista)
Click the Scan All Users checkbox.
Change file age to 60 days
An OTL.txt and extras.txt will be created. To attach back in a post
10-06-2012 05:38 PM
Start OTL, under Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom) and run the script. (Red Run Fix Button)
The output log, should be placed in the C:\ _OTL folder after.