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Visitor
hellosmile
Posts: 3
Registered: ‎10-06-2012

Fantastigames/metacrawler removal help

I do apologise if someone has already posted this request or this is the wrong place to post the request but can someone please help me  remove fantastigames.metacrawler from my pc . According to Norton 360 I have no viruses or malware.

Please help.  

Bot Obliterator
Quads
Posts: 16,528
Registered: ‎07-21-2008

Re: Fantastigames/metacrawler removal help

ANY other user other than the thread starter is not to use any instructions, scripts or proceedures,  The work though in cleaning a system is individual and only for that system due to a number of factors.

 

Unfortunately, with the amount of threads means the waiting time is longer, Norton continually Blocking files won't hurt your system but is is just annoying, Please wait and be patient.   I am  trying to keep up, spending hours here to script and clean machines on a first come/first served basis. If you or someone adds to your thread It will be pushed back in line due to the new update.  I use the boards in reverse to what is seen

 

Please do not run any tools unless instructed to do so. 

  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Do as the instructions ask nothing extra or run things twice
  • If I ask a Question just answer it, don't run anything unless it states.
  • Major steps used:

1. Find

2. Break

3. Destroy

4. Cleanup  (including system as a whole)

 

Please read every post completely before doing anything. 

  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

 

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forum, (sometimes :smileylol:)

  • Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.

 

Lets try as a first step

 

Download Adwcleaner http://general-changelog-team.fr/fr/downloads/view.download/2   The Green Arrow and run a scan (Search).  It will create a log after.

 

Quads

Visitor
venmore
Posts: 4
Registered: ‎10-06-2012

Re: Fantastigames/metacrawler removal help

Hi Quads

Not my thread but have same problem

 

My Logs:

Thanks Ven

 

# AdwCleaner v2.003 - Logfile created 10/06/2012 at 22:19:37
# Updated 23/09/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Owner - OWNER-HP
# Boot Mode : Normal
# Running from : C:\Users\Owner\Documents\Anti Malware\AdwCleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

Folder Found : C:\ProgramData\boost_interprocess
Folder Found : C:\ProgramData\Tarma Installer

***** [Registry] *****

Key Found : HKCU\Software\DataMngr
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B4DE90BB-150D-4B33-95FE-6BAAC97E1C21}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B4DE90BB-150D-4B33-95FE-6BAAC97E1C21}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Found : HKCU\Software\Softonic
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B4DE90BB-150D-4B33-95FE-6BAAC97E1C21}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Found : HKLM\SOFTWARE\DataMngr
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : HKLM\SOFTWARE\Tarma Installer
Key Found : HKU\S-1-5-21-3598333821-3917480021-3674724555-1001\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Found : HKU\S-1-5-21-3598333821-3917480021-3674724555-1001\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[HKCU\Software\Microsoft\Internet Explorer\Main - Search Page] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=GB&userid=8284ac60-0e2b-4fbb-b665-1b9d23b163e0&searchtype=ds&q={searchTerms}
[HKCU\Software\Microsoft\Internet Explorer\Main - bProtector Start Page] = hxxp://search.conduit.com?SearchSource=10&ctid=CT3227982
[HKCU\Software\Microsoft\Internet Explorer\Main - Search Bar] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=GB&userid=8284ac60-0e2b-4fbb-b665-1b9d23b163e0&searchtype=ds&q={searchTerms}
[HKCU\Software\Microsoft\Internet Explorer\Search - Default_Search_URL] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=GB&userid=8284ac60-0e2b-4fbb-b665-1b9d23b163e0&searchtype=ds&q={searchTerms}
[HKCU\Software\Microsoft\Internet Explorer\Search - SearchAssistant] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=GB&userid=8284ac60-0e2b-4fbb-b665-1b9d23b163e0&searchtype=ds&q={searchTerms}

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [4170 octets] - [06/10/2012 22:17:01]
AdwCleaner[R2].txt - [4115 octets] - [06/10/2012 22:19:37]

########## EOF - C:\AdwCleaner[R2].txt - [4175 octets] ##########

 

Visitor
venmore
Posts: 4
Registered: ‎10-06-2012

Re: Fantastigames/metacrawler removal help

Hi Quads

Ignore last post - PC will be flattened

V

Visitor
hellosmile
Posts: 3
Registered: ‎10-06-2012

Re: Fantastigames/metacrawler removal help

thank you for helping,

 

i have sent you the log file the scan created

Bot Obliterator
Quads
Posts: 16,528
Registered: ‎07-21-2008

Re: Fantastigames/metacrawler removal help

You can have Adwcleaner delete / repair all.

 

See if that makes a difference, or if we have to dig further

 

Quads

Visitor
hellosmile
Posts: 3
Registered: ‎10-06-2012

Re: Fantastigames/metacrawler removal help

Thank you

i will give it a go

Newbie
redwoodpec
Posts: 1
Registered: ‎10-09-2012

Re: Fantastigames/metacrawler removal help

I have this issue as well.

run Windowns 7 Norton 360

it is firefox and IE

Bot Obliterator
Quads
Posts: 16,528
Registered: ‎07-21-2008

Re: Fantastigames/metacrawler removal help

You need your own thread

 

Quads