06-27-2012 05:46 PM
Today my Symantec Endpoint Protection started giving me messages about both of these files. Prior to coming here I did run a full scan with Malwarebytes' Anti-Malware (turned up nothing) and a full scan on Symantec Endpoint Protection which turned up some kind of "unavaliable trackware" that it deleted and I hope that doesn't compromise anyone's ability to help me. I'm running Windows 7 64 bit and version 11.0.5002.333 of Symantec Endpoint Protection.
Thanks in advance to whoever may be able to help. Let me know if any other information is needed to proceed.
Solved! Go to Solution.
06-27-2012 05:58 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
Do you have a Flash Drive??
06-27-2012 06:13 PM
Read Slowly and all of it.
Please download http://www.bleepingcomputer.com/download/farbar-re
Transfer it on to the Flash Drive.
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
06-27-2012 07:52 PM
Now that is a stuff up
Uninstall McAfee, that is one way to screw with the AV's and the system also use the McAfee removal tool after the standard uninstall http://service.mcafee.com/FAQDocument.aspx?id=TS10
You do have an older CLSID variant to get later.
06-27-2012 08:36 PM
Download the script attached, needs to be the same file name as well, Copy across to flash drive
NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Now please enter System Recovery Options again. Like previously