Norton Internet Security / Norton AntiVirus

[samprakash]

hi,

i'n using NIS 2011. recenly i upgraded my firefox and firefox is crashing often.

i submitted the crash report and they said :

The first one is a crash in coWPPlg.dll, part of Norton Confidential.
The second one is a crash in coFFPlgn.dll, also part of Norton Confidential

also they say there is a problem NIS detecting plugin-container.exe (firefox process) as a risk.

Is there is any update for this issue?

Thanks in advance

Sam

[edit: changed subject to clarify topic]

[BanMidou]

Hi Firefox 4 seems to cause a problem please wait till the stable release!

[jvuk]

FF4 has officially been released...

[BanMidou]

Yes Release Candidate 1 has....

looks Like Syamntec People have been Buisy but guess just have to wait!!

[jvuk]

FF4 was officially released yesterday. Not a RC, the proper FF4. Have a look at the Mozilla website.

[Angry_bird]

I am having a similar problem, also I cannot locate and unblock plugin-container.exe through norton insight application ratings. My Internet explorer has been hacked to to kingdom come and is un-usuable/restorable. I would appreciate it when norton fixes their product.

[bigjohn43701]

I have the same problem with Norton Internet Security 2010 and FireFox 3.6.16 on Widows Home X64.  Does not seem te affect the 32 bit versom on Vista Home Premium.  Have reinstalled Firefox 4 or five times.  If I do not get missing xul.dll file, reinstall Firefox warning.  As soon as I start Firefox Nortons flags the file as plugin-container.exe and removes it causing Firefox to lock up and crash.

Very difficult to access e-mail due to Firefox being primary browser with all my links and passwords since Norton's log ins do not work with Oper or Google Chrome.

Am afraid to fire up my laptap expecting same problem.

[samprakash]

i still didnt upgrade to 4.0. i had this prob when i was using firefox 3.6.15 and now using 3.6.16 and same crash issue.

[BanMidou]

http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-compatibility-with-IE9-and-FF4...

will have to wait

[bjm_]

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samprakash wrote:

hi,

I'm using NIS 2011. recenly I upgraded my firefox and firefox is crashing often.

Please advise NIS11 version number ~ Support > About

Please advise Firefox version #

i submitted the crash report and they said :

The first one is a crash in coWPPlg.dll, part of Norton Confidential.
The second one is a crash in coFFPlgn.dll, also part of Norton Confidential

Are you running NIS and Norton Confidential ?

All of the features and functionality in Norton Confidential are currently included with the Norton Internet Security Suite.

also they say there is a problem NIS detecting plugin-container.exe (firefox process) as a risk.

If you have a problem with the plugin-container, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

Is there is any update for this issue?

Is the issue Firefox or ?

Thanks in advance

Sam

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