Norton Internet Security / Norton AntiVirus

[Angry_bird]

found it! Norton does not like Shockwave Flash so whenever it is enabled and a web page tries to use it, Norton shuts down Firefox

Edit: ty bjm_ for pointing that out

[minddrifter]

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Angry_bird wrote:

found it! Norton does not like Shockwave Flash so whenever it is enabled and a web page tries to use it, Norton shuts down Firefox

Edit: ty bjm_ for pointing that out

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Unfortunately I think this is misleading....what happens is running Flash in firefox triggers firefox/plugin-container.exe. this in turn gives rise to insight WS Reputation 1 alert

[TomiRed Super Spam Squasher]

Everything is OK here.

[bjm_]

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Angry_bird wrote:

found it! Norton does not like Shockwave Flash so whenever it is enabled and a web page tries to use it, Norton shuts down Firefox

Edit: ty bjm_ for pointing that out

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Unable to duplicate your scenario.  Firefox 3.6.16 and Shockwave Flash 10.2.153.1 work OK on my machine.

[rvar · Accepted solution]

The issues with firefox should now be resolved.  This was a back-end change so you do NOT need to run LiveUpdate to get the fix. Thanks to everyone for alerting us to the problem and for being patient as we worked to fix it.  There were some changes in the product release methodology followed by firefox for this release that caused Norton to make the detection. We are following up with Mozilla to ensure that such an issue doesn't happen again.

Roopesh.

[Angry_bird]

ok, I'm stupid, requested admin change my rank to stupid newbie

[bjm_]

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rvar wrote:

The issues with firefox should now be resolved.  This was a back-end change so you do NOT need to run LiveUpdate to get the fix. Thanks to everyone for alerting us to the problem and for being patient as we worked to fix it.  There were some changes in the product release methodology followed by firefox for this release that caused Norton to make the detection. We are following up with Mozilla to ensure that such an issue doesn't happen again.

Roopesh.

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Just so I'm not confused.   quote: The issues with firefox should now be resolved.

The issues that you refer to are limited to "plug-in container.exe"  ?

[brain44]

Actually, Dave, my post was in reply to RVAR's response above that the Toolbar issue on FFv4 was resolved.....how do I clear the disabled extension?  No option to enable appears....

[Tim_Lopez Administrator]

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bjm_ wrote:

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rvar wrote:

The issues with firefox should now be resolved.  This was a back-end change so you do NOT need to run LiveUpdate to get the fix. Thanks to everyone for alerting us to the problem and for being patient as we worked to fix it.  There were some changes in the product release methodology followed by firefox for this release that caused Norton to make the detection. We are following up with Mozilla to ensure that such an issue doesn't happen again.

Roopesh.

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Just so I'm not confused.   quote: The issues with firefox should now be resolved.

The issues that you refer to are limited to "plug-in container.exe"  ?

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Yes, that is correct. The Norton Toolbar fix has not been released yet.